Cindy Allen Email & Phone Number

Rochester, Mn, Us

I believe customer service starts when the phone rings and ends when the families are well served.It is paramount that during this emotional time for planning funeral services of a deceased loved one,exemplar customer service is key to winning their trust and building lasting relationship.  Managed, motivated, and trained five (5) team members in projects and discussions toensure funeral services are organized and exceed clients’ expectations. Reviewed, tracked… Show more I believe customer service starts when the phone rings and ends when the families are well served.It is paramount that during this emotional time for planning funeral services of a deceased loved one,exemplar customer service is key to winning their trust and building lasting relationship.  Managed, motivated, and trained five (5) team members in projects and discussions toensure funeral services are organized and exceed clients’ expectations. Reviewed, tracked statistical data for clients satisfaction to ensure accuracy,reasonableness, and comprehensibility. Identified areas of improvement in funeral services and implement solutions to streamlineprocess and systems. Provided exceptional customer service and exceled at ensuring clients’ needs are met. Thrived on effective time management and attention to detail. Show less

Rochester, Minnesota

 Worked with families to create budgets, pre-plan, and pre-pay final expenses to relieveemotional and financial burden. Provided final expense insurance. Built relationship with clients and funeral home. Provided educational seminars and coordinated additional elder care experts and legal advisors to share their expertise on estate planning and protecting assets.

Houston, Texas, United States

Lead buyer for Big & Tall recognized for outstanding sales increase year over year. Increased sales for Big &Tall Houston division by 35% year over year and profit margin by1.1%. Worked closely with Founder & President to implement and managed the roll out of SMSText, E-Blast, Facebook, and Twitter marketing plan. Responsible for all store communication, signage, and merchandise layout to ensure propersales promotion and increase revenue.… Show more Lead buyer for Big & Tall recognized for outstanding sales increase year over year. Increased sales for Big &Tall Houston division by 35% year over year and profit margin by1.1%. Worked closely with Founder & President to implement and managed the roll out of SMSText, E-Blast, Facebook, and Twitter marketing plan. Responsible for all store communication, signage, and merchandise layout to ensure propersales promotion and increase revenue. Responsible for all buying decisions of the company. Show less

Houston, Texas, United States

Only buyer for the company and played instrumental role in buying decisions for 45 stores acrossSW United States. Increased year of year sales by 8.7% and company’s gross margin by 13.6% Created financial plans, weekly advertising, product placements, event signage andmanaged all store communication. Worked directly with international and domestic vendors to develop customized products. Created containers using nesting concepts to maximize cube space,… Show more Only buyer for the company and played instrumental role in buying decisions for 45 stores acrossSW United States. Increased year of year sales by 8.7% and company’s gross margin by 13.6% Created financial plans, weekly advertising, product placements, event signage andmanaged all store communication. Worked directly with international and domestic vendors to develop customized products. Created containers using nesting concepts to maximize cube space, reduce freight costsfrom overseas, and achieved lower costs against budget. Managed three (3) team members including Assistant Buyer, Replenishment Analyst andInventory Planner. Travelled internationally to Hong Kong, Thailand, Malaysia, Vietnam, and Mexico topurchase inventory and build relationship with vendors. Show less

Grand Rapids, Michigan, United States

Lead buyer for Girls Clothes & Accessories Ages 4-14. Meijer was the leader in the hyper-market ofSoftline (clothing, household, beddings, etc.) and Hardline (appliances, electronics, toys, etc.) 163retail and grocery chain stores. Managed department volume exceeding $45 Million in annual Sales for children accessories,girls’ swimwear, dresses, tops and bottoms. Reduced unnecessary vendors by 40% and purchased volume by 68% which resulted inincreased inventory… Show more Lead buyer for Girls Clothes & Accessories Ages 4-14. Meijer was the leader in the hyper-market ofSoftline (clothing, household, beddings, etc.) and Hardline (appliances, electronics, toys, etc.) 163retail and grocery chain stores. Managed department volume exceeding $45 Million in annual Sales for children accessories,girls’ swimwear, dresses, tops and bottoms. Reduced unnecessary vendors by 40% and purchased volume by 68% which resulted inincreased inventory turnover from 1.9% to 3.5%. Created financial plans, weekly advertising, product placements, event signage andmanaged all store communications. Travelled internationally to Taiwan, Singapore, Korea and Hong Kong to purchase inventoryand build relationship with vendors. Show less