Cindy Barrows Email and Phone Number

Perform quality software testing to ensure issue free, high quality code. Areas of experience include Imaging and Therapeutic Services, Abstracting (Medical Coding), Medical Records/Health Information Management, Order Management, EMR, Physician Documentation, Medical Necessity, HL7 Communication processes, ARRA, ACA and HIPAA requirements. Experienced with SNOMED, DRG, CPT, APC and Canadian CIHI and NACRS requirements.Work with programmers and product owners to create, test, and… Show more Perform quality software testing to ensure issue free, high quality code. Areas of experience include Imaging and Therapeutic Services, Abstracting (Medical Coding), Medical Records/Health Information Management, Order Management, EMR, Physician Documentation, Medical Necessity, HL7 Communication processes, ARRA, ACA and HIPAA requirements. Experienced with SNOMED, DRG, CPT, APC and Canadian CIHI and NACRS requirements.Work with programmers and product owners to create, test, and document design specifications, test plans and test scenarios. Utilize a variety of testing methods including Integration and Agile/Power of Three process.Create and run automated test scripts to perform regression, performance and load testing.Design customer documentation and present software enhancement demonstrations.Schedule and coordinate code moves to provide software updates ensuring update deadlines are met. Show less

Supervised Customer Service group for Shaman Corporation, a Corporate Software/Green Frog incubator company. Responsible for daily product briefing to Management and Vice President.Worked with SAP Programmers to develop custom front and back office solutions to support Customer Service and Vendor Operations processes. Participated in QA testing. Trained personnel in use of new system/processes.Supervised Product Research group tasked with locating and allocating specialty… Show more Supervised Customer Service group for Shaman Corporation, a Corporate Software/Green Frog incubator company. Responsible for daily product briefing to Management and Vice President.Worked with SAP Programmers to develop custom front and back office solutions to support Customer Service and Vendor Operations processes. Participated in QA testing. Trained personnel in use of new system/processes.Supervised Product Research group tasked with locating and allocating specialty software products for clients. Negotiate reseller software licensing agreements.Supervised Customer Service representatives servicing Fortune 500 companies in fulfilling their software licensing and purchasing requirements. Show less

Sold Leading Edge IBM compatible computers and peripherals (modems) through cold calling to computer resellers. Responsible for researching and following up on all leads and closing the sale via telephone.

Processed incoming long distance and directory assistance calls. Responsible for handling emergency calls, inward calls, and scheduling International calls to restricted countries.