Joined new Inter-regional Project Management Organization charged with improving affordability and quality across KP's national enterprise. I currently lead strategic and operational planning for a portfolio that includes 3 initiatives: 1. Establishing of a new national service line for Renal Care services including care delivery, dialysis contracting, benefit management and government relations. 2. Advancing and spread of Early Warning System, which is a predictive analytic model for patient care in acute care settings. 3. Assessing KP inter-regional strategy for care and management of Dual-eligible (Medicare and Medicaid) populations

Manage care delivery and business operations for Behavioral Health Treatment services for members and families. Coordinate with contracted and subcontracted vendors of therapy, serve as health-plan liaison to contracting, legal, regulatory, medical group and case managers within KP and our provider network. Accountable for regulatory and legislative initiatives and oversight with a focus on Medi-Cal and CA Dept of Health Care Services requirements.

Led process improvement initiatives across hospital and clinic services. Established performance improvement infrastructure, trained and mentored consultants and managers to drive improvements using LEAN and 6 Sigma methodology. Focus on patient stays, reducing readmission, and improving medical/surgical, perinatal and Intensive Care Unit quality of care.

Led inpatient quality project portfolio through measurement of process/outcomes combined with business and operational consulting to improve hospital acquired infections, ICU morbidity, and surgical safety. Portfolio leader of consulting teams for specialty access, maternal-child health, imaging and cancer screening. Managed business and analytic consultants in partnership with physician chiefs and executive physician leaders to achieve quality, affordability and service goals through operational improvements. Consulting department lead for recruiting and outreach.

Directed Pediatric Urgent Care, Primary Care, Specialty Services, Dialysis and Oncology Treatment Unit for busy academic medical center practice. Managed Nurse Managers, Receptionists, Medical Assistants and partnered with MD Faculty to improve operational service and efficiency and to optimize billing and clerical functions.

Developed new business ventures encompassing start-up of internal non-covered health care services and partnering or investing in external business enterprises. Served as Regional General Manager for a joint laserv vision care venture. Scaled and spread hearing aid and cosmetic services throughout Northern California and Mid-Atlantic states. Conduct legal-regulatory, investment and ROI projections and business pro-formas as well as equity valuations.

Founder, Board Member and Executive Director of Operation Access, a non profit, volunteer based surgical program. Developed business plan, secured foundation grants, established corporation, board of directors. Staffed and built database and office operations. Recruited MDs, RNs and Surgical Techs in conjunction with Hospital network to deliver free outpatient surgical services to uninsured or low income patients in San Francisco. Program continues to operate throughout Northern California.