Cindy Cabrera Email & Phone Number

Los Angeles, CA, US

El Segundo, California, United States

• Analyze consumer information loaded into a financial and distribution system.
• Review, report, and resolve data with discrepancies by utilizing standard procedures.
• Perform outbound calls to resolve all written correspondence or ensure accuracy of consumer billing statements.
• Manage unique and sensitive consumer accounts that require special handling.
• Maintain customer confidence and protect operations by keeping information confidential.
• Contribute to team effort by accomplishing results according to company objectives.

El Segundo, California, United States

• Accurately enter subscriber data into Recurly and DSI by adhering and upholding data program techniques and procedures.
• Process subscriber information via sales and commercial queues with efficiency in order to meet company deadlines.
• Responsible for reviewing and posting Mather price increase files weekly with an estimated number of 156,000 customers annually and a revenue impact of $174,000.
• Recommend operation improvements to System Operations Director for continued best practices.
• Escalate any system issues and department challenges to System Operations Supervisor and make recommendations of potential solutions.
• All other duties as assigned.

Torrance, California, United States

• Calculated variance and deviation of company assets to uphold a healthy profit margin.
• Worked alongside Production and Accounting departments to store data on the server.
• Created purchase order item receipts and reconciled invoices against them.
• Tracked and ensured shipments delivered on time to meet all production deadlines.
• Prepared BOL’s and packing lists for orders and communicated regularly with vendors.
• High familiarity with QuickBooks, Excel, Outlook, Microsoft Word, and Adobe Reader.

Torrance, California, United States

• Daily duties involved packing, boxing, and palletizing products.
• Fulfilled purchase orders for name-brand clientele (i.e., Pacsun, Tilly’s, FashionNova).
• Took inventory of incoming shipments and organized warehouse accordingly.
• Processed web orders through ShipHero and Shopify.
• Prepared international orders for distribution through DHL and APC.

Torrance, California, United States

• Opened and closed POS system on registers by collecting cash summaries, adding up credit/debit card transactions, and making deposits into store safe.
• Displayed customer service skills when handling all transactions, made exchanges, and issued store credit/gift cards as necessary.
• Assisted shoppers throughout the store and kept them informed on store policy, e-mail list, promotions, and sales.
• Trained and supervised new employees on store procedures.
• Additional responsibilities included stocking, cleaning, merchandising, and receiving shipment.
• Took part during visuals weekly.