Cindy Calderon Email & Phone Number

Property and Casualty, Life Accident and Health license and Notary PublicS&C Insurance Agency: Producer 03/18 Large agency with multiple commercial/ middle market and personal lines. Handle policy holders accounts with multiple carriers; helping customers in the process of adding, replacing or removing vehicle, mortgagee change. Update coverages while upselling or cross selling lines of insurance that best fits our clients. Process certificates of insurance, WC and DBL through Applied Epic. Handle recommendations working directly with building property managers. Handle Affidavits, TCF forms, premium finance and program policies/ program renewals. Process quotes with multiple carriers , follow up with each customer by phone and email to close on the sale and created a nice network and referral base, specially with the Hispanic community. Allstate Insurance Agency: License Sales/Office Manager09/16 to 02/18Lead and manage a staff proving job expectations, directions, support and motivation to achieve monthly goals. Contact customers by phone to solicit sales, providing quotes, educating prospects inquiries and updating database. Follow up with each customer that's schedule for renewal to go over the policy and upsell coverage and other lines of business. Called customers that were previously quoted to make the sale. Delegated staff to follow up with each customer that's schedule to cancel to process payments and review policy. Schedule life insurance appointments through agency zoom, eagent and blitz.Nationwide Insurance: Office Manager/Sales04/05 to 04/16Process all lines of business from personal lines, commercial and life appointments. Busy office, learn to work under pressure and multi task. Work on customers retention, loss ratio, upsell and cross sell. Agency also able to broker out throughout other markets. Good knowledge filling out accord forms. Delegate daily work to CSR with to do's with agency routines such as photo inspection, late pay list, anti-arson, expire DDC and home alarms, work flow to follow up with the service center though mailing and calls. Created a long-term relationship with customers and strong referral network. Crescent Communications: Accounting Assistant10/96 to 11/00Responsible if four billing cycles. Assisted with monthly closing & financial monthly reports for accounts payable. Reported phone line to Bell Atlantic. Process request for new line and disconnection. Responsible of flipping all new customers accounts to resale. Handle all customers service for Latino clients.

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  Instituto Monsenor Aneiros- Bsas Argentina

  High School Diploma