Cindy Caldwell

Cindy Caldwell Email and Phone Number

Director of Information Techology at FedPoint (Retired) @ FedPoint
100 Arboretum Dr, Portsmouth,New Hampshire 03801,United States
Cindy Caldwell's Location
Merrimack, New Hampshire, United States, United States
Cindy Caldwell's Contact Details
About Cindy Caldwell

HR Outsourcing and Corporate Benefits professional with demonstrated expertise in client service delivery, benefits design and administration, operations/implementation management, and process improvement initiatives. Proven ability to develop and execute solutions and initiatives that translate strategic business objectives into operational results. Recognized as a leader who excels in building strong productive teams focused on balancing client and business needs while delivering service quality and client satisfaction.Specialties: • Client Service Delivery• Operations/Implementation Management• Information Technology• Client Relationship Management• Team Management/Leadership• Metrics Management• Process Improvement• Vendor Management• Benefits Design and Administration

Cindy Caldwell's Current Company Details
FedPoint

Fedpoint

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Director of Information Techology at FedPoint (Retired)
100 Arboretum Dr, Portsmouth,New Hampshire 03801,United States
Website:
fedpointusa.com
Employees:
269
Cindy Caldwell Work Experience Details
  • Fedpoint
    Director Of Information Techology
    Fedpoint Jun 2020 - Present
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  • Long Term Care Partners
    Director, Information Technology
    Long Term Care Partners Dec 2016 - Present
  • Long Term Care Partners, Llc
    Director, Business Systems Support
    Long Term Care Partners, Llc Jan 2010 - Nov 2016
  • Fidelity Investments
    Vice President, Hr Services / Operations
    Fidelity Investments Jan 2008 - Feb 2009
    Boston, Ma, Us
    Managed a Health & Welfare operations business unit (70+ associates) supporting ten large and mid size Fortune 500 client relationships. Accountable for day to day service delivery, client satisfaction, service quality, and financial profitability goals.
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  • Fidelity Investments
    Vice President, Hr Services / Implementation
    Fidelity Investments Sep 2003 - Dec 2007
    Boston, Ma, Us
    Responsible for the strategic and tactical leadership of a human resource outsourcing team that supported new business implementations, corporate actions, and large ongoing fee for service projects.
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  • Fidelity Investments
    Vice President, Conversions
    Fidelity Investments Nov 2001 - Aug 2003
    Boston, Ma, Us
    Led the business resources (Project Managers and Project Analysts) assigned to a $100 million dollar capital project to convert the Health & Welfare client base (50 relationships) from a single database platform to a multi-client Oracle database.
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  • Fidelity Investments
    Vice President, Services Management
    Fidelity Investments Jan 2000 - Oct 2001
    Boston, Ma, Us
    Established and managed a shared service organization to support Annual Enrollment Program Management, Product Rollout, Client Newsletters, and Client Forums for the Health & Welfare outsourcing line of business.
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  • Fidelity Investments
    Vice President, Operations Project Management
    Fidelity Investments Feb 1999 - Jan 2000
    Boston, Ma, Us
    Responsible for managing and developing a team of 40+ Project Managers and Project Analysts supporting client specific project work, including Annual Enrollment across all Health & Welfare clients.
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  • Fidelity Investments
    Director, Client Services
    Fidelity Investments Feb 1998 - Feb 1999
    Boston, Ma, Us
    Responsible for the Health & Welfare relationship and overall client satisfaction for eight clients. Acted as a liaison with the sales team to provide operational insight and support on new business sales.
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  • Fidelity Investments
    Client Service Manager
    Fidelity Investments Jul 1997 - Feb 1998
    Boston, Ma, Us
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  • The Foxboro Company
    Benefits Manager
    The Foxboro Company 1980 - 1997
    Foxborough, Ma, Us
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Cindy Caldwell Skills

Vendor Management Program Management Leadership Process Improvement Management Team Building Business Process Improvement Outsourcing Crm Customer Service Strategy Project Management Sdlc Requirements Analysis Human Resources Business Analysis Employee Benefits Strategic Planning Requirements Gathering Customer Relationship Management

Cindy Caldwell Education Details

  • Bryant University
    Bryant University
    Business Administration

Frequently Asked Questions about Cindy Caldwell

What company does Cindy Caldwell work for?

Cindy Caldwell works for Fedpoint

What is Cindy Caldwell's role at the current company?

Cindy Caldwell's current role is Director of Information Techology at FedPoint (Retired).

What is Cindy Caldwell's email address?

Cindy Caldwell's email address is cc****@****ers.com

What is Cindy Caldwell's direct phone number?

Cindy Caldwell's direct phone number is +160332*****

What schools did Cindy Caldwell attend?

Cindy Caldwell attended Bryant University.

What skills is Cindy Caldwell known for?

Cindy Caldwell has skills like Vendor Management, Program Management, Leadership, Process Improvement, Management, Team Building, Business Process Improvement, Outsourcing, Crm, Customer Service, Strategy, Project Management.

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