Cindy Cavanaugh Email and Phone Number
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IT leader with experience in software delivery, process improvement, leadership and change management. Possess comprehensive knowledge of software testing best practices, Agile and waterfall methodologies, and strong communication skills. • Accountable for execution of department strategy, budget, personnel, project management and delivery. Organized and led teams for 8+ years in the Agile methodology. • Represented the QA department with executive leaders to communicate key performance indicators, accomplishments, and address future plans.• Developed best practices and procedures that were implemented across the department.• Core member of a cross-functional IT and business team, Agile Oversight Committee, responsible for defining and implementing the Agile practice within Scottrade.
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Systems ManagerRejis Apr 2018 - PresentSt Louis, Missouri, United StatesPlan, coordinate, and direct software related activities for applications used by Law Enforcement and other partners.• Direct the daily operations of an Agile team of 10 software developers, 2 testers and a product owner. Primary responsibilities are establishing priorities, developing standards, and setting deadlines. • Meet with directors, managers, developers, and vendors to solicit cooperation and resolve problems. • Create project plans to coordinate project activity. • Consult with users and stakeholders to assess computing needs and system requirements. • Plan the installation and maintenance of computer hardware and software.• Develop and interpret organizational goals, policies, and procedures. • Evaluate the organization’s technology use, needs, and recommend improvements.• Recruit, hire, coordinate training, and supervise staff.• Control operational budget and expenditures. -
Quality Assurance ManagerScottrade Aug 2010 - Dec 2017Greater St. Louis AreaResponsible for team deliverables, personnel, department policies, standards, and procedures. • Lead high-performing teams of up to 25 people focused on delivering multiple programs simultaneously. • Created data points for key performance indicators (KPIs) to determine opportunities for improvement. o Determined breadth of regression testing scenarios that could be reduced based on analysis of test cases run versus the number of defects detected thereby improving testing efficiency.o Ability to monitor team effectiveness from release to release to determine appropriate staffing. • Consistently exceeded the defect removal efficiency KPI goal of 97% compared to an industry standard of 95%. Maintained 98% from 2015-2017, minimizing customer impact due to defects not being detected in production.• Development of team members in effective communication, motivation, conflict resolution, understanding team dynamics, and change management. Created a collaborative environment where people were able to work together effectively, and increased willingness to assist and mentor teammates. • Responsible for the successful implementation of new Advisor Services and Managed Accounts platforms for the organization. These platforms supported over $15 billion in customer assets.• Active member of the Advisor Services Program Review Board that set the direction of the overall platform redesign with voting rights, and giving and receiving information on program progress. • Cultivated key relationships with PMO, Development, Application Support, Change/Release Management, and business partners communicate new ideas, challenges and successes.• Provided guidance on the Agile suitability for projects based on established criteria, and when new projects could begin.• Engagement survey results and feedback from my team for 2016 and 2017 showed a favorability rating of 74% and 87% respectively, compared to company results of 55% for 2016 and 52% for 2017. -
Quality Assurance SupervisorScottrade Aug 2008 - Aug 2010Greater St. Louis AreaOwnership of the estimation, assignment, and allocation of testing resources for projects. • Manage day to day activities on assigned projects including resource planning, team allocations, and ensuring test artifacts are created and timelines are met to confirm project delivery. • Partner across IT and the Business to ensure QA information is shared with key stakeholders as required.• Mentor direct reports on interactions with business partners, development, and project management to aid employee growth. • Increased team knowledge on applications showing confidence to business that testing is completed accurately, and increasing flexibility in project staffing since team members could easily transition between teams. • Provide continuous feedback on employee performance; complete and conduct biannual performance reviews. • Advise direct reports on work prioritization if conflicts were discovered using allocation information.
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Quality Assurance AnalystScottrade May 2006 - Aug 2008Greater St. Louis AreaAccountable for the creation of test cases and test plans to ensure business and technical requirements have been met. • Worked with project teams to review and provide feedback on requirements and technical specifications to improve software quality and validate that requested changes were implemented.• Wrote test plans and test cases to ensure the changes were working as designed and met the customers’ expectations. • Mentored junior team members on applications and QA processes. Conducted team and individual training sessions where I was a subject matter expert. • Prior to the implementation of the Quality Center test management tool, created templates that could be used to track test cases, document expected and actual results to enable data driven communication with the project team and management.
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Systems AnalystAccenture Oct 2005 - May 2006Greater St. Louis AreaFacilitated communication between the client and the global test execution team as test lead. • Tracked project progress and reviewed critical dates daily for ongoing projects. Participated in weekly group lead meeting to discuss ongoing projects and issues with business team members, allowing all to understand the priority of work efforts and outstanding issues found by the test team. -
Analyst ProgrammerAccenture Feb 2004 - Oct 2005Greater St. Louis AreaAnalyzed requirements, created test plans, wrote and executed test cases, and prepared final test results documentation.
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Senior ProgrammerUnion Pacific Technologies May 2000 - Feb 2004Greater St. Louis AreaDetermined software design and necessary code changes required, in COBOL, to deliver customer requirements.
Cindy Cavanaugh Skills
Cindy Cavanaugh Education Details
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Webster UniversityMaster Of Business Administration (Mba) -
Webster UniversityInformation Technology Management
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Computer Science -
Webster UniversityBusiness Administration
Frequently Asked Questions about Cindy Cavanaugh
What company does Cindy Cavanaugh work for?
Cindy Cavanaugh works for Rejis
What is Cindy Cavanaugh's role at the current company?
Cindy Cavanaugh's current role is Systems Manager at REJIS.
What is Cindy Cavanaugh's email address?
Cindy Cavanaugh's email address is cc****@****ade.com
What is Cindy Cavanaugh's direct phone number?
Cindy Cavanaugh's direct phone number is +131491*****
What schools did Cindy Cavanaugh attend?
Cindy Cavanaugh attended Webster University, Webster University, Webster University, Webster University.
What skills is Cindy Cavanaugh known for?
Cindy Cavanaugh has skills like Quality Assurance, Process Improvement, Agile Methodologies, Business Analysis, Disaster Recovery, Management, Leadership, Analysis, Databases, Software Development Life Cycle, Requirements Analysis, Microsoft Sql Server.
Who are Cindy Cavanaugh's colleagues?
Cindy Cavanaugh's colleagues are Brian Haley, Kevin Mcconnell, Jeremy Ihler Mba, Ma, Ms, Mpa, Susan Baker, Barry Gross, Linda Herrera, Don Kayser.
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