Cindy Chavez

Cindy Chavez Email and Phone Number

Recursos Humanos - HR Manager @ Universal Contact Centers
Cindy Chavez's Location
Tijuana, Baja California, Mexico, Mexico
About Cindy Chavez

Highly motivated and results-oriented HR professional with over 8 years of experience in developing and implementing effective HR strategies. Skilled in recruitment, onboarding, training and development, employee relations and retention, and HR compliance. Seeking a challenging HR role to utilize my skills and expertise in contributing to organizational success.

Cindy Chavez's Current Company Details
Universal Contact Centers

Universal Contact Centers

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Recursos Humanos - HR Manager
Cindy Chavez Work Experience Details
  • Universal Contact Centers
    Human Resources Manager
    Universal Contact Centers May 2023 - Present
    Tijuana, Baja California, Mexico
    • Developed and implemented human resources strategies aligned with the business strategy to enhance overall organizational effectiveness.• Experienced HR professional with a strong track record of aligning HR strategies with business goals, implement effective recruitment processes.Enhance employee satisfaction and retention through successful onboarding practices, and creating a productive organizational climate. • Proficient in ensuring compliance with regulations, improve HR systems, and manage benefit administration. Skilled in achieving full staffing for client campaigns within budget, proactively resolving potential risks, and maintaining strict internal regulations compliance and legal adherence.• Managed, trained, and advised the HR and Recruitment staff, fostering a high-performing team.
  • Serialle Entrepreneurs
    Gerente De Recursos Humanos
    Serialle Entrepreneurs Dec 2020 - Apr 2023
    Tijuana, Baja California, México
    ● In charge of Salaries and benefits administration, payroll.● Structured and Implemented programs and policies in the areas of training, compensation structures, benefit packages, incentives, and onboarding orientations.● Responsible for the hiring process, managing, training, coaching, and evaluating all employees.● Implemented and updated business policies and procedures to maintain 100% compliance with all current Federal and State employment Law, safety regulations. Represent the company in day-to-day labor-management relations, workers labor matters and Government Institutions.Achievements: Increased employee retention rates by creating and maintaining positive work environment | Designed a program to detect training needs and implement creative workshops | Reduce expenses by 40% - reducing lawsuits and office supplies costs.
  • Intugo
    Administrador De Rr. Hh.
    Intugo Aug 2019 - Sep 2020
    Tijuana, Baja California, México
    ● Direct contact with foreign clients, take care of administrative work, payroll, social security. Interviews and selection filter. ● In charge of Training, induction to new members. Hiring and termination processes. Organizational development. Comply with any request for material, staff, infrastructure, equipment.Achievements: Maximized employee morale and productivity by 20%, ensuring staff was well-briefed and constantly motivated on all aspects of their workday.
  • Guardería Gandhi
    Directora General
    Guardería Gandhi Feb 2015 - Jun 2017
    Colima Centro, Colima, México
    ● In Charge of managing and organizing human resources as well as evaluating them. ● Responsible for institutional and external relations and coordination of educational activities. ● 50 administrative/professional staff reporting directly to me. Total pupil enrollment: 200.Achievements: Increase revenue by 30% due to making improvement on the process and aligning all procedures to the IMSS guidelines leading the institution from 76% to 98% compliance.
  • Acuario Escorpora
    Human Resources Director
    Acuario Escorpora Dec 2009 - Feb 2015
    Colima
    ● In Charge of Recruiting, hiring, training, employee relations, salary and benefits, communication.● Tax calculations and payments for employees and the company, as well as housing (INFONAVIT) and Social Security System (IMSS) transactions, payments, and updates.● Personnel management. Created a new compensation structure that improved employee morale and boosted performance.Achievements: Implementation of procedures and helped the company open 2 more branches.

Cindy Chavez Education Details

Frequently Asked Questions about Cindy Chavez

What company does Cindy Chavez work for?

Cindy Chavez works for Universal Contact Centers

What is Cindy Chavez's role at the current company?

Cindy Chavez's current role is Recursos Humanos - HR Manager.

What schools did Cindy Chavez attend?

Cindy Chavez attended Universidad De Colima.

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