Cindy Chen Email & Phone Number

Calgary, Alberta, Canada

Calgary, Canada Area

• Define strategy, develop business plan and execute the plan for the company• Oversee the processes for submitting to and obtaining from government agencies all necessary export and import documents• Maintain active and efficient communication with suppliers and customers • Oversee the whole process of fulfilling orders• Facilitate bilateral visits between suppliers and customers in different countries• Market development• Work with other functions on strategic planning to ensure efficiency and cost effectiveness

• Maintained office duties including answering phone calls, processing correspondence, answering E-mail inquiries, meeting clients and etc.• Developed and implemented office policies and procedures, creates job descriptions for each position, and etc.• Monitored operation expenses and performed cost control. Recent effort had cut expenses by thousands of dollars every month by eliminating inefficient advertisement, improving mailing procedure, reducing color printing and etc• Kept management informed by preparing weekly, monthly and yearly work reports, performs market analysis as well as financial performance analysis

Calgary, Canada

• Define & maintain project development and management processes • Select software providers, sign contracts and monitor the execution of the contracts • Track progress and review project tasks to make sure deadlines are met• Assess project issues and identify solutions to meet productivity and quality need• Proactively communicate project status, issues & risks to management and clients• Work collaboratively with team members to maintain thorough knowledge of product capabilities• Organize and facilitate project planning, weekly meetings and client meetings

Calgary, Canada Area

• Prepared piping material specifications and technical specifications for pipe, flanges, fittings, valves• Calculated pipe wall thickness and branch reinforcement as per ASME B 31.3 • Reported to the project manager, prepared and updated the project schedule on a weekly basis• Participated in project meetings. Responsible for the creation of the Meeting Action Plan as well as follow up with those responsible for action item close out• Attended and contributed information during team meetings with regard to current/outstanding issues and/or weekly progress • Acquired related codes and standards general technical information for the project team. Formatted and finalized project documents • Attended client meetings with project manager to discuss project progress and approval of scope change requests

207, 6Th Ave, Sw, Calgary

• Managed the startup of DeMille Technical Books under new ownership in the old Herald building on 6th Ave and 1st street, SW, downtown• Introduced and implemented BookManager, the new operational and management system, for the bookstore• Streamlined communication between publishers, the bookstore and clients by registering with publishers for new releases and distribution of newsletters to customers • Created and implemented employee training procedures and a work record tracking system• Developed plans for sales, advertisement and author events and coordinated the implementation of the plans• Interviewed, hired and trained 7 new employees including the new manager, assistant manager, accountant and 4 sales clerks• Analyzed and reported the company`s cash flow and operational performance on a regular basis

Calgary, Canada Area

• Facilitated and supported team meetings, assisted in development, review and finalization of presentations, captured meeting minutes and recorded action items• Managed project document control• Conducted meetings with discipline leads to track and report project progress for the monthly client report• Conducted regular field meetings with construction trades to identify shortfalls in materials, equipment or workers• Successfully coordinated the Red Seal exam workshops for over 150 foreign workers including welders, iron workers and electricians.

Weifang, Shandong, China

• Developed general plans for production, marketing, procurement, new products research and development• Monitored the implementation of plans, ensuring deviations from the plan were promptly identified and analyzed, final impact was estimated and the effect of corrective action was measured• Coordinated with other discipline teams and performed regular field inspections to ensure the plans were carried out in accordance with standards and procedures in a safe manner• Ensured written records were made of the inspections, and follow-up actions were performed and documented. • Performed plan execution reports • Stayed current with upstream and downstream companies and counterparts in the industry, collected industry information and performed industry analysis• Supervised and mentored junior team members

Weifang, Shandong, China

• Designed and calculated process parameters for assembling, testing and packing engines, compressors and pumps • Applied skills of product design, materials selection and tooling to optimize equipment production capabilities• Increased manufacturing efficiency through designing jigs and tools used in assembly lines• Involved in the set-up of quality assurance rules, updated quality assurance standards in accordance with ISO 9000 and successfully helped the company to pass the ISO9000 certification

Emba, Business Administration And Management, General

Bachelor'S Degree, Bachelor Of Applied Technology Petroleum Engineering

Bachelor'S Degree, Mechanical Engineering