Director of Social Services at Jane Todd Crawford Hospital in Greensburg, KY and Casey County Hospital in Liberty, KY. Cindy has over 18 years of experience working with physicians in clinical documentation improvement, utilization review, and care management. Having worked both as a consultant and held various staff positions in the Revenue Cycle and Health Information Management field teaching the relationship of coding and documentation in the medical record.Successfully implemented HIM driven CDI programs in hospitals across the country in her role as a consultant with a Physician Documentation Improvement Company. Serves on the facility of DocuEd, LLC as a certified instructor for the Clinical Documentation Improvement Institute and Denials and Appeals Management Institute.Areas of expertise include: Clinical Coding Reviews, Clinical Coder education, Clinical Documentation Improvement Specialist education and training, Clinical education, and training in Medical Necessity issues.