Cindy Deckert Email & Phone Number

Baltimore, Maryland Area

• Successfully manages multi-million dollar projects for elementary and middle-school publishers from concept through completion.• Executes project management processes in the scope of project schedules and dependencies, communications, human resources, and cost management.• Identifies resources, and responsible for executing the communication plan to team members, including off shore vendors, freelancers and internal staff.• Develops workflow and processes to ensure efficient, and timely deliverables on tight deadlines, with large volume.• Coordinated with management team in identifying goals and risks, creating and monitoring budgets, identifying internal staffing needs and resource allocations.• Communicates effectively with management and clients to identify needs and evaluate alternative solutions, when needed.• Works closely with management and sales staff on proposals and bid process. • Possesses knowledge and understanding of the business to communicate relevant information effectively and efficiently.• Collaborates with interdepartmental teams to develop, communicate and implement workflow and project schedules to deliver quality products on time and within budget.• Resolves and/or escalates issues in a timely fashion.• Continually seeks opportunities to include customer satisfaction and improve client relationships.

Kensington, Maryland

• Managed information and communication plan for freelance editors and writers to deliver quality work on time and within budget.• Worked with editorial, design and production to resolve challenges, conflicts or scheduling concerns. • • Responsible for developing production capability and helping to implement a full-service facility.• Possessed a thorough knowledge and understanding of company’s capabilities.• Effectively communicated relevant changes to team members as they occurred.• Communicated difficult/sensitive information tactfully and effectively.• Responsible for data management, uploading and downloading files from the client’s applications (K4, etc.) and maintaining versioning control.• Managed the process for innovative change effectively.

Baltimore, Maryland Area

• Led Project Management office consisting of internal and external team members.• Responsible for obtaining company’s profit margin and sales goal.• Worked in conjunction with the sales staff to maintain current client base and develop new accounts.• Managed multi-million dollar projects for elementary, middle-school, high school and college publishers.• Coordinated with management team in identifying goals and risks, creating and monitoring budgets, identifying internal staffing needs and resource allocations.• Managed all aspects of various projects from concept through completion.• Executes project management processes in the scope of project schedules and dependencies, communications, human resources, and cost management.• Streamlined the update and maintenance of databases for diverse clients to conform to individual standards.• Consistently monitored, delegated and prioritized workflow based on rapidly changing time-sensitive deadlines while maintaining motivational leadership and maintaining client schedules.