Cindy Dickens Email and Phone Number

Assisted various department personnel to improve filing efficiencyResponsible for answering multi-line phone systemRequired to possess excellent organizational skills to assist departments in day-to-day functionsSupported department personnel on special projects that required excellent communication skills and data entryPossessed personal initiative to seek out projects and interact professionally with all levels of office personnel, including ExecutivesKeeping track of accounts status’ – working with attorneys to garnish Wages, Bank accounts and Tax refunds. Hiring and termination of attorneys depending on their ability to assist us in collecting funds.Keeping up a standard of collection with a set goal that I have exceeded in reaching every month.Exceeded expectations of supervisors by reaching a record breaking collection in a month. Have succeeded in being a Top collector in my present position for 8 (eight) years.Calling customers to discuss their current delinquent account, and working out payment arrangements to assist them in getting their accounts back in good standing.Working with collection agencies to work out payment arrangements and or settlements of delinquent accounts.Working with realtors to work out short sales on delinquent accounts.

Hired as Administrative Assistant and promoted to Human Resource Recruiting ManagerSuccessfully handled payroll duties, data entry, scheduling staff, preparing annual re-certifications and new-hire trainingResolved any customer complaints in a professional mannerResponsible for administering disciplinary actions to employees including terminationsSuccessfully managed over 150 employees and maintained staff files current on all required training programs