Cindy Diloreto's Location
Harleysville, Pennsylvania, United States, United States
Cindy Diloreto's Contact Details
Cindy Diloreto work email
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About Cindy Diloreto
Experienced Technology Manager with a demonstrated history of working in the insurance industry. Skilled in Agile Delivery, Management, Process Execution, Release Management, Databases, and Software Development Life Cycle (SDLC). Strong engineering professional with a Bachelor of Science (BS) focused in Computer Science from Lehigh University.
Cindy Diloreto Work Experience Details
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It Delivery ManagerIbmHarleysville, Pa, Us -
Information Technology Delivery ManagerIbm Aug 2020 - PresentArmonk, New York, Ny, UsLeading Agile Delivery teams comprised of Splunk, Java, .Net and Selenium technical specialists who are responsible for test automations, dashboard visualizations and developing custom solutions that streamline workflow and provide operational insights for our clients. Driving internal process improvements, devops tool adoption and establishing best practices for increased efficiencies and customer satisfaction. Additional duties include customer engagement, release management, staffing and contract management.
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Technology ManagerAnthem, Inc. Jan 2019 - Aug 2020Indianapolis, Indiana, UsLeading an Agile Delivery team comprised of Splunk developers and IT system analysts who are responsible for dashboard visualizations and metrics that provide operational insights for for organizations across the company. Driving internal process improvements and establishing best practices for increased efficiencies and customer satisfaction. Member of the Enterprise Agile organization responsible for agile, devops and quality metrics, tool integrations and custom solutions that help to tell the story of Anthem’s Agile Transformation journey. Additional duties include budget, staffing, contract and vendor management. -
Manager TechnologyAnthem, Inc. Apr 2015 - Dec 2018Indianapolis, Indiana, UsLeading a team of IT system analysts, release managers and metrics advisors who are responsible for large scale client reporting, web analytics and successful delivery of software applications from inception through implementation. Establishing best practices and process improvements for daily efficiencies driving toward customer satisfaction. Member of the core team charged with transforming the Digital Technologies organization to an Agile Software Delivery Model. Activities included gaining Agile foundational knowledge, identifying Agile Training Vendors who can provide training and ScrumMaster and Product Owner certifications, defining guardrails and metrics for the in-house agile model, creation of a Knowledge Library, Agile Maturity Model, Agile Center of Excellence including responsibilities, coaching, JIRA/Confluence tool support, communities of practice and governance. Additional duties include budget, staffing, contract and vendor management.
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System Analyst Executive AdvisorAnthem, Inc. Sep 2010 - Apr 2015Indianapolis, Indiana, UsResponsible for delivery of special initiatives from inception through implementation, providing leadership for Web Metrics and Client Reporting team, and defining and rolling out best practices for release management in the organization. Detail responsibilities include• Define, Communicate and Train team on Release Management best practices from planning to execution through implementation. Establish RM training materials, templates and process guides.• Define intake process for Reporting team as well as Configuration Management teams to streamline requests in a central repository, define SLAs and provide statistics on the volume of requests.• Provide leadership for a variety of special assignments: Enterprise Rollout of a new Incident, Problem and Change Management System, Define and Execute migration to a new Call and Inquiry Management tool, Program lead for Infrastructure Improvement initiatives.
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Program ManagerAetna, Inc. Jul 2008 - Aug 2010Hartford, Connecticut, UsProvide leadership and support of enterprise release management including, but not limited to the following: active support throughout enterprise releases, weekly release status reporting, host weekly domain meetings, release issues and trend analysis, late code drop analysis and tracking, establishing release level goals, defect management, dependency planning, enterprise deployment planning, release contingency planning, managing critical problems process and escalations. -
Application Development ManagerAetna, Inc. Jan 2007 - Jun 2008Hartford, Connecticut, UsResponsible for application development team for the Aetna Quoting Center.• Responsibilities included resource assignments, evaluation and estimation of scope, issue and risk management, provide work breakdown structure and tracking to scheduled tasks.• Provide leadership for the development team during phases of the Project Life Cycle including Project Assessments and estimates, Project Planning and Requirements evaluation, Design, Development, and Deployment through Post Deployment.• Work with variety of project team members across organizations such as Program Delivery, QA/Testing and DBA in support of process improvement initiatives.
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Domain Release ManagerAetna, Inc. Jan 2005 - Jun 2008Hartford, Connecticut, UsProvided Release Management leadership, guidance, mentoring and support for the entire Sales, Rating and Quoting Domain in the Application Development organization. Provided direction for sub-domain release managers, reviews implementation plans and provides constructive feedback. Responsibilities also include mentoring new staff in the release management processes, forwarding and following up on domain level communications such as infoplex creation, release readiness and enterprise path backfill. Examples include: provided release management oversight and mentoring for sub-domains within the organization. Provided input for warranty release planning as well as reviewed the implementation plans and provided detail feedback. Provided direction for development team's release management including deploy and dependency tracking and weekly status reporting.
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Senior Application Developer, Ais Sales, Rating & Quoting DomainAetna, Inc. Jan 2003 - Dec 2004Hartford, Connecticut, UsWorked with Application Development team in a leadership capacity providing resource assignments and managing work for the technical team.• Managed iterative development for HMO & PPO Renewals project. Project scope, team and program management changed. Jointly managed the development team including Aetna staff, on-shore and off shore vendors for a successful deploy of HMO renewals.• Prepared detail project plans and managed to them.• Created design guidelines with application architect and lead designer.• Instituted the consolidated Rational Rose Model for the Aetna Quoting Center application.• Mentored team in Software Development Life Cycle's processes and deliverables.
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Usiness Systems Delivery Specialist, AisAetna, Inc. May 1995 - Dec 2002Hartford, Connecticut, Us• AIS Plan Sponsor/Case Install: Technical Analyst on the Plan Sponsor Application. Responsible for defining the initial interface between AQC and PSA working closely with the business on the requirements, application architecture on the design and the data modeler on the logical and physical model for the PSA database.• AIS Sales, Rating & Underwriting: Development Lead for a variety of Sales and Marketing applications including lead responsible for automation of data migrations from development through production on Aetna Quoting Center (AQC). Coordinated all implementation activity for this effort.• AIS Direct Sales and Marketing: Provided development and leadership support for a variety of Direct Marketing applications.• Senior Imaging Analyst in AIS Imaging: Development Lead for new applications which tracks the scanning and keying of images for claims processing.
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Information Technology Specialist – Process Engineering And GasesAir Products Aug 1988 - Apr 1995Allentown, Pennsylvania, UsSupport and develop software applications used by Process Engineering for startup of industrial gas plants.• Extensive PowerBuilder development using SQL Server as the back-end database.• Member of speed implementation team which focused on Rapid Application development.• Instructor for SQL Server Performance Tuning.
Cindy Diloreto Skills
Software Development
Sdlc
Process Improvement
Software Project Management
Databases
Microsoft Sql Server
Release Management
Management
Program Management
Project Management
Change Management
Analysis
Leadership
Visio
Project Portfolio Management
Microsoft Office
Planview
Best Practices
Team Leadership
Communication Skills
Metrics Reporting
Sql Tuning
Data Analysis
Ms Project
Cindy Diloreto Education Details
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Lehigh UniversityComputer Science -
Whitehall High SchoolHigh School Valedictorian
Frequently Asked Questions about Cindy Diloreto
What company does Cindy Diloreto work for?
Cindy Diloreto works for Ibm
What is Cindy Diloreto's role at the current company?
Cindy Diloreto's current role is IT Delivery Manager.
What is Cindy Diloreto's email address?
Cindy Diloreto's email address is ci****@****hem.com
What is Cindy Diloreto's direct phone number?
Cindy Diloreto's direct phone number is +180179*****
What schools did Cindy Diloreto attend?
Cindy Diloreto attended Lehigh University, Whitehall High School.
What skills is Cindy Diloreto known for?
Cindy Diloreto has skills like Software Development, Sdlc, Process Improvement, Software Project Management, Databases, Microsoft Sql Server, Release Management, Management, Program Management, Project Management, Change Management, Analysis.
Who are Cindy Diloreto's colleagues?
Cindy Diloreto's colleagues are Santhosh V Kasabe, Harol Smith, Sathish Kumar, Abhi Singh, Helen Li, Abida Amirali Khimani, Latha S.
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