The Home of Comfort is a non- profit making charitable trust. I am responsible for the non clinical aspects of the day to day running of the Home working alongside the Home Matron. Responsible for finances, HR, systems, Health and Safety, supporting the Trustee's in developing and implementing long term strategies. Supporting families and staff is also a major part in my role.

* Personal Assistant Tasks * Administration and Reception Tasks

Reason for leaving Relocated to the UK; Opening and closing of practice if required to* Answering all incoming calls directing to the relevant department* Booking in of patients to practice (Prioritising urgent patient needs)* Filling of patient records in a chronological or alphabetical order* Dealing with patient requests and sorting them out in a friendly manner* Cashing up at the end of each day, dealing with cash on a daily basis* Typing out of reports* Entering data on to system to produce receipts and patient details* Cleaning up of Doctors rooms at the end of my shift* Patient confidentiality* Keeping reception neat and tidy at all times* Receiving card payments and processing them on a credit card machine* Keeping Doctors rooms stocked with the necessities* Stock Take* Stock receiving pricing of stock* Booking of Doctors travel arrangements and other personal arrangements IE Doctors'appointments or other personal appointments* This was a job share role I would either work mornings or afternoonsMrs Cindy E Silva18 Harvard Close Lee on The Solent Hampshire PO138FS____________________________________* Communication with Doctors IE if they would need to be in a little early the next day for apatient ETC

Morning orAfternoon shiftsReason for leaving: Relocated to the UK; Answering all incoming calls and transferring to correct departments.* Handling all customer walk in queries and booking in of extinguishers, that need servicingpressure testing ETC.* Typing out of all quotations for the Director, Sales Representative, Internal Sales and 7 Techniciansdaily.* Sending all quotations via fax or e mail.* Typing out of all fire registers, service reports and Certificates of Compliance.* Taking minutes of meetings and typing on to a report.* All requests from the Director IE typing of documents, reports or sending e mails and setting upmeetings.* Typing out documents for the Workshop Manager, Sales Representative, Manager.* Binding of training Manuals, and fire registers.

Reception and Personal Assistant Duties

Provides administration support to the director and General Manager in respect of specificclerical tasks associated within the branch.* Filing completed work chronological sequence and/ or retrieves files/ folders on request fromdepartmental personnel.* Answer and attend to 15 extensions in terms of making and receiving telephonic calls andforwarding messages to specific department for attention.* Typing the minutes of departmental and/ or technical meetings and forwarding to specificpersonnel for verification* Attending to and establishing the nature of enquiries complaints from the general public* Instructing support personnel on specific requirements and priorities with respect to theExecutive Diary and attending to anticipated shortcomings with respect to security and safetyarrangements.* Copy typing and formatting of newsletters and circulars as well* as confidential and routine reports and using word processing and related office applications* Maintaining stocks of standard forms and stationery and completing requisition orders tofacilitate the replenishment of items prior to depletion.* Manage and responsible for the supervision of the cleaners on a daily basis by preparing dailyrostersMrs Cindy E Silva18 Harvard Close Lee on The Solent Hampshire PO138FS____________________________________* Arrange working permits and VISA's for foreign visitors entering South Africa.* Assist in marketing by organizing and co-coordinating the details for the air show held in 2010,which includes the sourcing and customization of all promotional material such as caps, T Shirts andbusiness cards and card hire.* Arranged in sourcing and securing accommodation for all delegates who attend the air show.* Book and payment of flights for all foreign visitors attending air shows and meetings held in SouthAfrica.

( Client Liaison)* Manage switchboard, process incoming and outgoing calls* Diary Management for 5 hair stylists.* Receive and check incoming stock according to invoice* Allocate prices to stock received.* Capture stock numbers and prices on ISalon Programme.* Attend to customer's and customer queries or problems on a daily basis.* Responsible for merchandise display area.* Responsible for petty cash of the store.* Cash up and balance till .* Banking of store monies on a daily basis.* Opening and closing of the store on a daily basis.* Responsible for monthly stock budgets.* Co-ordinate meetings and conferences.* Complete letters for notices and warning letters for employee's on MS Word.* Responsible for all correspondence.* Store filling of invoices, stock sheets, month end sheets.* Manage and calculate all staff figures relating to retail sales and hairdressing services for salariespayable monthly on Ms Excel.