Cindy Fitzsimons Email & Phone Number

Denver Metropolitan Area

Denver Metropolitan Area

🔷 Track full-cycle projects and initiatives for SVP, which reflects all campaigns, managing logistics, and contract executions 🔷 Address issues regarding timely monthly postage counts through collaboration with CFO regarding prepayment of postage based on past numbers, and prepayment plan implementation with USPS permit🔷 Successful resolving postage count issue within two weeks, eliminating outside check requests from accounting, providing efficiency and productivity to… Show more 🔷 Track full-cycle projects and initiatives for SVP, which reflects all campaigns, managing logistics, and contract executions 🔷 Address issues regarding timely monthly postage counts through collaboration with CFO regarding prepayment of postage based on past numbers, and prepayment plan implementation with USPS permit🔷 Successful resolving postage count issue within two weeks, eliminating outside check requests from accounting, providing efficiency and productivity to forecast postage budget based on past data and transparent tracking🔷 Arrange travel for SVP and team members, including creating travel profiles, travel itineraries, and agendas🔷 Serve as a gateway/gatekeeper to Executive calendar management through a comprehensive understanding of optimization and time blocks, attention to detail, and ensuring meeting prioritization targets agenda and goals🔷 Demonstrate strengths in business and financial acumen to include expense reports, reconcile credit card statements promptly to ensure accuracy, cost-efficiency, and policy compliance Show less

Denver Metropolitan Area

🔷 Monitored and tracked programs and events, which reflected expense budgets, time allocation within projects and programs, and ensured timely completion, budget requirements, and adherence to compliance and guidelines🔷 Collaborated with compliance officer to resolve issues and provided documentation if exceptions occurred to ensure internal and external project requirements🔷 Identified reimbursements of $5K+ owed to SVP's credit card by creating and implementing… Show more 🔷 Monitored and tracked programs and events, which reflected expense budgets, time allocation within projects and programs, and ensured timely completion, budget requirements, and adherence to compliance and guidelines🔷 Collaborated with compliance officer to resolve issues and provided documentation if exceptions occurred to ensure internal and external project requirements🔷 Identified reimbursements of $5K+ owed to SVP's credit card by creating and implementing reconciliation process 🔷 Streamlined member benefit gift card purchasing process by creating one page 'how to' document🔷 Created and streamlined print and media ad sales revenue and billing to track proof of performance Show less

Sidney, Nebraska, United States

🔷 Provided cost-saving measures, as the company prepared to refund customers for double charges due to credit card project installation within three store units; identified both double charges and standard charges within a small window, saved company $1.7M, which would have automatically refunded🔷 Achieved $2M+ annual cost savings via management/implementation of cash recycler systems across retail stores🔷 Led implementation of a two-phase Outsource Payment project to… Show more 🔷 Provided cost-saving measures, as the company prepared to refund customers for double charges due to credit card project installation within three store units; identified both double charges and standard charges within a small window, saved company $1.7M, which would have automatically refunded🔷 Achieved $2M+ annual cost savings via management/implementation of cash recycler systems across retail stores🔷 Led implementation of a two-phase Outsource Payment project to enhance credit card security and mitigate penalties🔷 Developed, implemented, and drove customer experience strategies for front end operations at 75 retail stores across the US, working to increase efficiency of all processes🔷 Directed project to standardize and improve recurring processes in 37 retail locations by combining switchboard operations and ISP processes, improving labor hours by 1,500 annually, resulting in savings of $425,000+ Show less

Sidney, Nebraska, United States

🔷 Authored and edited process documents to ensure accuracy, completeness and provided communication fluency 🔷 Drove comprehensive SMOKE testing for all new store systems before soft opening to cement error-free production environment. Oversaw SIT, UAT, OUT, and Regression testing of multiple projects🔷 Created and implemented test plans, scripts, and communications to cement and test system and process requirements

🔷 Provided administrative support to Director of Retail Operations and Director of Power Sports/Wildlife and Land Management 🔷 Played integral role regarding contributions to new business line rollout through serving as communications lead reaching managers within 35 retail stores, and scheduled travel for training and program launch 🔷 Managed and tracked retail/company business licensures and identified vital business partners to set up reporting through utilization of… Show more 🔷 Provided administrative support to Director of Retail Operations and Director of Power Sports/Wildlife and Land Management 🔷 Played integral role regarding contributions to new business line rollout through serving as communications lead reaching managers within 35 retail stores, and scheduled travel for training and program launch 🔷 Managed and tracked retail/company business licensures and identified vital business partners to set up reporting through utilization of License HQ program Show less

🔷 Provided administrative support for the regional headquarters, scheduled appointments, events, and travel🔷 Tracked a $2.1M budget, processed invoices, prepared letters/memorandums; and maintained personnel files, ensured accuracy of staff timecards weekly🔷 Led all employee orientations, processed pertinent paperwork and medical files and scheduled and tracked DOT physical renewals🔷 Trained incoming executive assistants on operations/best practices for similar roles… Show more 🔷 Provided administrative support for the regional headquarters, scheduled appointments, events, and travel🔷 Tracked a $2.1M budget, processed invoices, prepared letters/memorandums; and maintained personnel files, ensured accuracy of staff timecards weekly🔷 Led all employee orientations, processed pertinent paperwork and medical files and scheduled and tracked DOT physical renewals🔷 Trained incoming executive assistants on operations/best practices for similar roles statewide Show less