As the Vice President of Pakrite Express, a leading crating, shipping, and white glove delivery company, I have played a pivotal role in driving substantial business growth, exceeding $6 million in revenue. With over two decades of dedicated service, I have cultivated an exceptional reputation within our industry and established lasting relationships & friendships with a diverse clientele that includes auction houses, interior designers, furniture manufacturers, showrooms, and private clients.My daily responsibilities encompass hands-on customer relations, where I consistently provide solutions to address the unique challenges and needs of our clients. At Pakrite Express, I am more than a manager; I am a problem solver, ensuring the seamless execution of every project.In addition to nurturing client relationships, I also maintain strong partnerships with our vendors, facilitating the smooth operation of our supply chain. As the head of our dedicated team, I oversee all personnel, leading by example and fostering a culture of excellence and commitment.My years of experience and the trust I have earned from both clients and vendors stand as a testament to my unwavering dedication to the success and reputation of Pakrite Express.

In my role as General Manager at Pakrite Express, my goal has always been to ensure our customers feel valued, trust us completely, and have the best possible shipping experience. Overseeing every facet of the company, I have been instrumental in delivering exceptional service to our clients while driving operational excellence. My responsibilities encompassed a broad spectrum, including:- **Team Leadership**: Managing a diverse team across various departments, including the corporate office, warehouse, crating, quoting, scheduling, and inspections.- **Logistics Expertise**: Making critical decisions on packing and crating, negotiating with freight carriers, and overseeing claim management, insurance, and risk mitigation.- **Financial Management**: Handling all aspects of accounting, profit and loss management, and implementing rigorous cost control measures.- **Reporting and Quality Control**: Generating weekly, monthly, and quarterly reports to monitor performance and ensuring quality control standards.- **HR and Training**: Recruiting, hiring, and training new employees to uphold our service standards and company values.- **Facility Expansion**: Identifying and securing additional sites and storage space as needed to accommodate the growth of both the company and our clients.- **Client Engagement**: Actively participating in client exhibitions and shows, organizing client and employee appreciation events, and consistently delivering exceptional customer service to create a an amazing experience for all clients.My dedication to achieving excellence in every aspect of my work and life has been the driving force of my success.

Worked alongside of the President and Vice president of the company. Managed client relationships, coordinated post sale packing and shipping for interior designers, high end furniture and lighting showrooms and auction houses. Managed, hired and trained all new employees. Managed client inventory, managed client installations, managed client show installs In person. Coordinated with show sites and 3rd party installers for booth set up and installation. Personally delivered high valued auction purchasers for clients. Created bill of lading system. Negotiated rates and contracts with logistics carriers. Managed all warehouse handling actions. Created work order flow for all inspections, photo inventory, crating, local delivery and shipping domestic, international shipping, coordinated and negotiated rates with our white glove agent network worldwide.