Cindy Guilmette work email
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Cindy Guilmette personal email
Dedicated Patient Financial Director. Healthcare Finance professional with more than 38 years of healthcare billing and management. Demonstrated aptitude for leadership and process improvement in a fast-paced and dynamic environment. Very good at problem-solving, organizational decision-making and customer service skills, as well as billing and compliance. Ability to communicate with various levels and provide comprehensive training. Supports the ongoing development of staff. I have supported staff of various numbers up to 80 overseeing all aspects of the day to day work functions. Experience in Acute Care setting, Mental Health setting and Physician ServicesDeveloped and led the department through various work reorganizations that resulted in improved AR days for the organization. Negotiated claims settlements, managed outsourcing of claims to various companies for the purpose of collections or legal action that accelerated claims processing. Worked as a team leader on the Soarian system conversion as well as having spent time as a Soarian Consultant.
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Accounts Receivable SpecialistNew England Life Care Aug 2021 - PresentScarborough, Maine, Us -
Billing ManagerMaine Medical Center Feb 2018 - Aug 2021
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Billing Manager - ConsultantStowe Group Healthcare, Llc Aug 2017 - Feb 2018Wakefield, Ma, UsBilling Manager for designated portion of MaineHealth's Accounts Receivable -
Billing/Revenue Cycle DirectorPain Solutions Management Group, Llc Apr 2015 - Aug 2017Responsible for the growth of the billing department. Responsibilities for Policies and Procedures. Overseas billers for the various clinical offices that are located in several states.
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Director, Patient Financial ServicesBrattleboro Retreat Mar 2014 - Jan 2015Brattleboro, Vt, UsResponsible for all aspects of Patient Financial Services; Billing, Accounts Receivable, Collections, Customer Service for both Hospital as well as physician servicesi, in a fast paced Mental Health Facility -
Interim Manager Patient AccountsLeaders For Today Aug 2013 - Feb 2014Wellesley, Ma, UsInterim Patient Accounts Manager, Brattleboro Retreat, Brattleboro,VT, overseeing all aspects of Patient Accounting for this Mental Health Facility. -
Consultant Practice Manager (Cpm)Maxit-Vcs, An Saic Company Feb 2013 - Aug 2013Reston, Virginia, UsI am beginning a new role as a CPM working on the Siemens Practice Team with maxIT-Vitalize. -
Senior ConsultantMaxit-Vcs, An Saic Company Oct 2011 - Feb 2013Reston, Virginia, UsDocument review for upgradesRevenue CycleMaster File UtilitiesEncounter Billing Error Work-list837I, 837P and UB-04 setup and reviewElectronic Billing setup for claims and remitsReports and Cubes setup and reviewKey AchievementsServed as financial team lead on the Soarian system conversionWorked to develop and implement the Soarian Financial system with primary role pertaining to all aspects of the Patient Accounting process as team leadIdentified and prepared templates for Soarian financial system setupPlayed an active role in Soarian unit testing as well as in Soarian integrated testingServed as the Revenue Management Subject Matter Expert for the installation of SoarianDeveloped the ability to adapt to increased responsibilities and challenging project workloads while still maintaining daily ongoing work responsibilitiesSupported staff through the education process of SoarianSupported a staff of 46 and oversaw billing, collections, accounts receivable and customer service for a non-profit community-based hospitalProvided direction and education to staff to maintain compliant claims submission to adhere to regulations set for by Centers for Medicare and Medicaid as well as other payersStrong background in all aspects of Siemens INVISION®
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Revenue ManagerWentworth Douglass Hospital Jan 2011 - Aug 2011Dover, Nh, UsResponsible for all aspects of Hospital Patient Accounting, billing, customer service, collections and Accounts Receivable -
Patient Accounts ManagerWentworth Douglass Hospital Jan 1993 - Jan 2011Dover, Nh, UsParticipated on Soarian Post Practice and Future System review to establish organization needsParticipated in Soarian Master Utility file decisions to meet compliant billing needsPlayed a lead role in Soarian claims review during unit testing to determine proper usage of all Form Locators to meet compliant claim requirementsIdentified and managed all claim issues through the Soarian implementation to track progress and move to resolution and testingDeveloped and led the department through various work reorganizations that resulted in improved AR days for the organizationAchieved best practice in AR days at 40 daysIdentified Cancer Center claim issue and worked with team of HIM and Cancer Center to resolve claim issues to facility consistent compliant claimsInitiated daily claim submission process on Cycle billing areas that improved claim submission thus increased revenue and reduced AR daysNegotiated claims settlements with various insurance companies as well as legal counsels to achieve the best outcome for the facilityManaged the outsourcing of claims to various companies for the purpose of collections or legal action as well as for accelerated claims processing
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Patient Accounts Supervisor, Patient AccountsWentworth Douglass Hospital Jan 1990 - Jan 1993Dover, Nh, UsSupported staff in all aspects of billing as a working supervisorReviewed and recommended accounts for referral to collectionWorked with Social Work Services to identify and recommend accounts for eligibility for Hospital Endowment fundsReviewed and processed accounts that qualified for Hospital Charity CareAssumed all responsibilities of the Patient Account Manager during times of absence or vacancy
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Billing Representative, Patient AccountsWentworth Douglass Hospital Jan 1981 - Jan 1993Dover, Nh, UsResponsible for all aspects of the various billing functions to resolve claims to a zero balance in a timely fashion; this included insurance billing, claim follow-up, patient payment plans and recommendation for bad debt
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Credit Clerk, Patient AccountsWentworth Douglass Hospital Jan 1979 - Jan 1981Dover, Nh, UsResponsible for all aspects of customer service for hospital patients and their families in a timely manner; this included answering questions and providing itemized bills and documentation to the patients, payers and legal counsel (provided both inpatient and via the telephone)
Cindy Guilmette Skills
Cindy Guilmette Education Details
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Mcintosh CollegeBusiness -
Mcintosh CollegeManagement And Operations
Frequently Asked Questions about Cindy Guilmette
What company does Cindy Guilmette work for?
Cindy Guilmette works for New England Life Care
What is Cindy Guilmette's role at the current company?
Cindy Guilmette's current role is Accounts Receivable Specialist.
What is Cindy Guilmette's email address?
Cindy Guilmette's email address is gu****@****mmc.org
What schools did Cindy Guilmette attend?
Cindy Guilmette attended Mcintosh College, Mcintosh College.
What skills is Cindy Guilmette known for?
Cindy Guilmette has skills like Revenue Cycle, Healthcare, Healthcare Information Technology, Hipaa, Healthcare Management, Hospitals, Process Improvement, Medicare, Software Documentation, Medicaid, Leadership, Emr.
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