Assisted dentist with chairside procedures including preparing instruments, taking impressions, and sterilizing equipment.Educated patients on proper oral hygiene techniques and post-operative care instructions.Managed inventory of dental supplies and equipment, ensuring timely restocking and organization.Scheduled patient appointments, maintained records, and processed insurance claims in accordance with HIPAA regulations.Conducted thorough insurance eligibility checks for all patients, ensuring accurate coverage information for billing purposes.Reviewed and updated patient records to reflect current insurance information and coverage details.Resolved insurance claim discrepancies and appeals in a timely manner, maximizing reimbursement for medical services provided.Collected patient copays at front desk using electronic payment system, ensuring accurate and timely processing.Educated patients on insurance coverage and copay requirements to promote understanding and compliance.Managed copay reconciliation process, balancing cash drawer daily and recording transactions in patient accounts.Resolved patient inquiries and concerns regarding copays, providing exceptional customer service and building positive relationships.