Cindy Harris Email & Phone Number

Huntersville, Nc, Us

PROVIDE BUSINESS AND PRODUCT SOLUTIONS THROUGH CREATIVE AND INNOVATIVE PROBLEM SOLVING• Identified a gap in the Garden Hose Holder category, designed, developed and patented an innovative Garden Hose Holder (Patent US 9,469,498 Issued Oct 18, 2016)• Provide business development and organization consulting services for companies (North and South American) in the Security, Transportation, Software, and Consumer Product industries• Provide project management, market research and analysis which deliver actionable strategic plans for clients• Client services provided to Mayfield Consulting, Concord, NC (2015-2017) and GioMack Consulting, LLC, Cornelius, NC (2017 – present)• Provided industry and business insights on ecommerce/taxonomy, product presentation, retail and B2B strategyConsulting services provided include:• Strategic Assessment & Planning• E-Commerce Strategy• Project Management• Gap Analysis & Strategy• Taxonomy Analysis & Development• Business Development• Relocation Services• Business Presentation Development & Execution (PowerPoint, Process Maps, Project Plans, Instruction Manuals)• Manufacturing Logistics (EDI, UPCs, barcodes, carton labels)• Creative & Innovative Problem SolvingOther areas of expertise:• Omni-Channel Strategy • Negotiation• Vendor Management• Data Analysis• Written/Verbal Communication Skills• New Program Launches• Organizational Management

RESPONSIBLE FOR THE DEVELOPMENT AND MANAGEMENT OF INSTALLED SALES, ECOMMERCE AND SPECIAL ORDER SALES PROGRAMS• Managed product and services programs which generated over $500 million in annual revenue• Responsible for sales and price analysis, situational assessments, taxonomy development, gap analysis, marketing, ecommerce, and monitoring industry trends to maintain consumer relevance and a competitive advantage • Developed and implemented annual operating plans for assigned business units achieving and exceeding goals• Implemented program innovations which achieved operating efficiencies, program simplification, and improved profit margin performance• Developed and launched new sales, services, and ecommerce programs that increased sales and margin • Developed national field sales training program and provided product and program education and materials to field salesforce which drove measurable sales performance improvement• Developed taxonomy strategy and web presentation on Lowes.com and Lowe’s Selling Center enhancing the customer purchasing experience and the associate selling experience• Responsible for developing and executing promotions, marketing and branding presentation (ex. Martha Stewart, Valspar, Building Products, etc.) in stores, in home, in corporate advertising, and on Lowes.com that increased awareness of services and increased sales

Lowe'S Companies

RESPONSIBLE FOR PRIORITIZING AND FACILITATING PROJECT PLANS IN ACHIEVEMENT OF SPECIAL ORDER CATEGORY BUSINESS OBJECTIVES• Developed business strategies across multiple business units driving category growth and achieving sales goals• Created Special Order Direct Delivery expansion strategy and execution plan increasing customer delivery options• Identified industry trends, opportunities, and facilitated solution discovery meetings to achieve category goals• Evaluated, recommended and tested technology applications and solutions that enhanced the customer experience• Project Manager for selling tools development and initiatives to maximize utilization and support sales associates• Led cross-functional teams in program execution that eliminated product damage/loss and increased category profit• Provided ROI analysis and development of standards and metrics for monitoring and managing program success• Identified and recommended best practices for stores, Merchandising and vendors that improved relationships and provided quicker problem resolution for customer issues• Led the development and documentation of processes, procedures, and systemic solutions to improve workflow

MIC Consulting – Provided market research and EDI and Supply Chain solution recommendations.The Carolina Market – Ecommerce marketing and merchandising portal of Carolina products and destinations

Materials Manager (1998 – 2000)• Developed strategy, built, and executed business plans for $17 million materials program • Managed staff of program developers, material developer, and colorists that developed and commercialized an innovative line of fabrics and trims • Negotiated programs and pricing with vendors to ensure lowest manufacturing cost and highest profit margin• Active participant of Nike’s sustainability initiatives which implemented the first integration of organic cotton blend in sportswear material and implemented sustainable waste water standards at contracted manufacturing sitesLogistics Manager (1996 – 1998)• Developed the following strategies and programs for domestic manufacturers which were subsequently used to create Nike’s global standards: • Apparel Manufacturing Logistics • Transportation • Auto Replenishment • EDI Manual • Electronic Commerce (EDI) and barcoded carton labels • Direct Delivery • Program execution with vendors • Apparel Packaging Manual and standardsOperations Manager – Production Manager – Production Assistant (1987- 1996)• Managed private label product development and outsourced manufacturing of Nike apparel and accessories• Evaluated apparel costing and negotiated prices to achieve profit margin and retail pricing goals• Participated in annual planning/budgeting and managed day-to-day operations and staff (Office Manager, Receptionist, IT Manager, Assistants, and temporary staffing) to ensure liaison office performance success• Responsible for the installation, maintenance, repair and training of all facility systems including software, hardware, and communications equipment