Cindy H. Email & Phone Number

Singapore

Singapore

-Supports the department in executing SingHealth (CGH)'s care integration goals and strategies in particular, Advanced Care Planning programme.-Develop, implement and review programmes/ services in SingHealth (CGH), together with CGH and ILTC partners in the east. This includes collecting and reviewing data, drafting papers, preparing reports, making presentations, liaising with internal and external stakeholders, and tracking and evaluating programme success-Responsible for planning… Show more -Supports the department in executing SingHealth (CGH)'s care integration goals and strategies in particular, Advanced Care Planning programme.-Develop, implement and review programmes/ services in SingHealth (CGH), together with CGH and ILTC partners in the east. This includes collecting and reviewing data, drafting papers, preparing reports, making presentations, liaising with internal and external stakeholders, and tracking and evaluating programme success-Responsible for planning and managing care integration projects driven out of Singhealth Regional Health System (RHS) - CGH Campus. Show less

•Key trainer for Skillsfuture for Digital Workplace Programme at Ntuc Learning Hub ( National Initiative for Digital Awareness)• Contextualising programmes and piloting runs for Corporate Clients• Train and assess adults in WSQ certified courses, employability skills, soft skills, digital skills, mindset changes.• Improve on training materials and existing curriculum for corporate and public training courses

Singapore

-Manage all in-house ATO activities-Manage facilitators, adjunct trainers, trainers' reports and evaluations -Courseware development (for both virtual and face to face classes, as well as e-learning programmes) and training administration-Facilitate and assess WSQ Programmes and service trainings (under Service Excellence framework)-Ensure accuracy in all training data and statistics, and generate timely reports when required-Support all training and assessment activities… Show more -Manage all in-house ATO activities-Manage facilitators, adjunct trainers, trainers' reports and evaluations -Courseware development (for both virtual and face to face classes, as well as e-learning programmes) and training administration-Facilitate and assess WSQ Programmes and service trainings (under Service Excellence framework)-Ensure accuracy in all training data and statistics, and generate timely reports when required-Support all training and assessment activities for SingHealth Academy-Plan, coordinate and execute initiative, employees' training to build and sustain CGH service culture Show less

Singapore

• Conduct WSQ accredited training courses to adults in the areas of workplace skills and soft skills • Train and assess adults in WSQ certified courses, namely employability skills• Improve on training materials and existing curriculum for corporate and public training courses

• prepare English lesson notes and teach English lessons as assigned• Deliver lessons to foreign students from various ASEAN countries, mainly in English as a Second Language(ESL)• Prepare class assignments, tests and projects for ESL students ranging from beginner, intermediate to advanced levels• prepare schemes of work, examination papers and other assignments for ESL classes

• Assist client to design effective courseware and supervise development of e-learning content that consist of video, animation and other instructional technologies• Conduct user training and review as and when required.

Provide customer support to nominated major global accounts.• Handle all customer issues and enquiries pertaining to the service delivery of customer consignments• Accessible to customers at all times – 24/7• Coordinate and liaise closely with the various internal departments and external parties to ensure timely service delivery to customers• Monitor and keep clients updated on the status of their consignments • Initiate and ensure the implementation of service recovery… Show more Provide customer support to nominated major global accounts.• Handle all customer issues and enquiries pertaining to the service delivery of customer consignments• Accessible to customers at all times – 24/7• Coordinate and liaise closely with the various internal departments and external parties to ensure timely service delivery to customers• Monitor and keep clients updated on the status of their consignments • Initiate and ensure the implementation of service recovery plans, where necessary• Work with account managers to streamline processes relating operational handling of account• Create, update and ensure compliance to Standard Operating Procedures for customers• Prepare and analyze monthly reports• Coach and induct new staff Show less

• Reply and attend to general enquiries on services & billing• Process service transaction requests from consumers• Support and follow up on customers’ queries, monitor • Coordinating with processing team to ensure successful delivery of services to customers

Specialist Diploma In Coaching And Mentoring For Workplace Learning

The Specialist Diploma in Coaching and Mentoring for Workplace Learning is a qualification jointly awarded by Republic Polytechnic.

Specialist Diploma In Coaching And Mentoring For Workplace Learning, Coaching And Mentoring For Workplace Learning

The Specialist Diploma in Coaching and Mentoring for Workplace Learning is a qualification jointly awarded by Republic Polytechnic.

Diploma In Adult And Continuing Education, Workforce Development And Training

DACE is a SSG-endorsed diploma programme for curriculum designers / courseware developers who design training for adult learners

Advanced Certificate In Training And Assessment (Acta), Workforce Development And Training

Bachelor Of Arts(Merit), Economics And Psychology

Activities and Societies: ROTARACT CLUB

A Levels

Activities and Societies: LEO CLUB

O-Levels, O-Levels