As an accomplished technical communicator with a history of success and experience in designing and implementing documentation and learning solutions, I am passionate about helping businesses create great documentation solutions. One of favorite quotes from Karla Byrnes is, “Great communication is and will always be at the heart of any business. Great documentation just takes that communication and puts it in a manageable framework that everyone can access for success.” I strongly believe documentation plays a pivotal role in the success of any business. When documentation is effective, it can be multi-functional and help a business achieve their goals. I am highly skilled in simplifying information for quickest use through consistent and concise language, inviting formats, and user-friendly tone.I’m known for the ability to partner at all levels, bringing a professional, positive, and calming influence to teams and I'm very comfortable working independently or collaboratively with a team.My technical writing skills include the core competencies of applying, interviewing, questioning, analyzing, designing, writing, formatting, editing, and proofreading.SPECIALTIES:• Documentation Solutions• Process and Procedure Development• Information Mapping® Methodology• Lean/Six Sigma Methodology• Coaching and Mentoring • Change Management• SharePoint Solutions• Project Management• Business Communications• Technical Documentation Products• Human Resource Policies, Guidelines, and Forms• Training• Instructional Design Products
Listed skills include Technical Documentation, Sharepoint Configuration, Software Documentation, Editing, and 45 others.