Takes ownership of customer complaints and provides end to end resolution• Identifies and solves customer issues or escalates to appropriate leadership level• Provides appliance and home installation customer service• Heavy internal and external communication• Generates products and installations sales leads• Assist customers with replacement parts, warranty claims, and replacement products

Provided product and technical support for Brinkman grills and Malibu outdoor lighting products and systems• Assisted with warranty claims, ordering parts, and or products as needed• Helped customers troubleshoot and provided customer friendly resolutions to issues• Fast tracked within department

Provided customer service assistance in the beauty industry • Responsible for having intense knowledge of various cosmetic products in inventory• Ensure the store's monthly sales goals and target deadlines are met• Ability to recommend merchandise and products based on customer needs• Assist in new hire training and displays of new set ups in the store• Built relationships with customers and the community to promote long term business growth• Promote and product launch… Show more Provided customer service assistance in the beauty industry • Responsible for having intense knowledge of various cosmetic products in inventory• Ensure the store's monthly sales goals and target deadlines are met• Ability to recommend merchandise and products based on customer needs• Assist in new hire training and displays of new set ups in the store• Built relationships with customers and the community to promote long term business growth• Promote and product launch on a monthly basis Show less