• Collected platform requirements from Intel's client business units for open-source software teams, enabling accurate scoping and sizing prior to project commitments.• Oversaw deliverables for multi-year client platforms at various lifecycle stages for the Linux Kernel, Virtualization, and Audio teams.• Managed the procurement of pre-release hardware to facilitate development, debugging, and CI/CD processes for teams.• Successfully managed deliverables for open-source teams, including Real-Time Linux, Time Coordinated Computing (TCC), and Time Sensitive Networking (TSN), supporting Intel’s Internet of Things business unit.

• Led the implementation of modern Scrum and Agile methodologies, fostering a self-organized and highly effective team. • Collaborated closely with product owners and stakeholders to ensure consistent updates and management of release and product backlogs. • Introduced story mapping to provide a visual representation of projects, improving the team's ability to identify gaps and streamline processes. • Supported the team in setting clear sprint goals and removing impediments, enhancing predictability and velocity in meeting objectives. • Championed Security and Software Legal Compliance by driving Security Development Lifecycle (SDL) activities, conducting code analysis audits, and ensuring compliance with Intel's SW Legal requirements. • Designed and implemented multiple installations of Intel Wireless software stacks, including WiFi and WiMAX, adhering to Windows Installer best practices while transitioning from InstallShield to Windows Installer XML (WiX). • Led the transition to a multiple-package installation approach using transaction processing, streamlining deployment processes and enhancing system reliability. • Trained Customer Application Engineers on new installation processes and architectural features, empowering them to better support Intel Wireless customers. • Collaborated closely with Microsoft on the "Get Current, Stay Current" initiative for Windows 10, improving the OS upgrade process and ensuring timely updates for Intel Wireless products to enhance user experience.

• Led the transition from InstallShield 2.0 to InstallShield 12, enhancing WebTrends installation packages to meet enterprise-level compliance for Windows.• Redesigned the server-side installation to incorporate third-party installations and other complex development and business requirements.• Initiated discussions with hosted operations to gather improvement requests, increasing productivity and ease of deployment for the WebTrends installation/deployment process.• Conducted MSI Transform training for hosted operations and quality assurance teams, enabling them to integrate custom installation requirements into their deployment workflows.

• Maintained build scripts in NANT and managed server and client installations using InstallShield 11.5.• Redesigned the client-side installation to enable deployment in managed environments, allowing users to receive updates without needing administrative rights.• Created design documentation to clarify requirements and ensure a quality installation process.• Collaborated with development teams to implement custom installation actions that create virtual directories in user-selected IIS websites.

• Provided training on MSI, WMI, and InstallShield to staff engineers, enhancing their skills in installation processes. Offered contract services to design and create a new internal installation for the NWEA MAP and Reports website.• Reduced staff time on manual installation processes by developing an automated installation solution, cutting the average 40-hour, 50-page manual process down to less than an hour.• Created VB scripts using WMI and ADSI to automate the creation of IIS virtual directories, shared folders, new users, SMTP server configuration, and user permissions, streamlining the installation process.

• Created standardized MSI software packages from non-MSI installations, enabling enterprise-wide deployment with greater ease and reduced IT costs.• Developed Basic MSI projects for software lacking prior installation setups, formalizing the deployment process for improved consistency and efficiency.

• Led the installation team in creating and updating documentation to reflect both current and new installations, providing QA with enhanced white box insights.• Contributed my expertise to establish a requirements gathering process for the team, enabling more accurate time estimates for each release.

• Designed, implemented, and maintained complex installations for OrCAD and Cadence PCB Systems products, including various licensing configurations, while collaborating with product teams to gather requirements and streamline communication with the Licensing and Installation team.• Developed a translator to convert corporate product definitions into InstallShield file groups, increasing productivity by 20% and reducing errors, and led the creation of a combined installation for OrCAD and Cadence products, providing a comprehensive “One-CD” solution.• Established a process for remote sites to create their own CD images, saving over 25 hours weekly, and enhanced the installer’s UI in collaboration with Usability and Documentation teams to reduce Technical Support calls.• Mentored junior engineers on installation processes and created the installer for the new OrCAD Express simulation product.