Supervision and training of 14 associates.Oversee and ensure quality control for billing and collections in the following Specialties: Dental, Optical, Audiology, Psychiatry and Podiatry. Accredited with procurement and deployment of several software applications for electronic billing. Programs include: Easy Dental, Advanced MD, and several related billing websites.Credentialing of Insurance and Providers.Implementation of policies and procedures for best billing practices.Customer service focused pertaining to patient written and verbal inquiries. Cash posting for Medicaid and Private Pay accounts.Well versed in ICD9 and CPT coding. Also familiar with implementation of ICD10 upcoming coding changes.

Specialize in medical billing including: Commercial, Medicaid, and Private Pay accounts. Collections for Commercial, Medicaid, and Private Pay accounts.Accounts receivable duties including but not limited to: contacting insurance companies for denials to ensure proper coverage is in place and to verify the denial is accurate.In contact on a daily basis with other billing departments and social workers to help clients obtain proper medical coverage.Training of new associates on all processes in billing and collections including: Billing software package, running reports, information gathering on the internet, provide contact information for adult care facilities, and phone systems.Vast experience with Private Pay accounts entailing, setting up payment arrangements, inform clients of resources to acquire proper coverage and payment options.