Cindy Malone

Cindy Malone Email and Phone Number

Banking Specialist- Effective Communication-Problem Solving-Customer Service-Building Relationships & Client Loyalty @ USAA
san antonio, texas, united states
Cindy Malone's Location
Greater Colorado Springs Area, United States
Cindy Malone's Contact Details

Cindy Malone personal email

n/a
About Cindy Malone

Cindy Malone is a Banking Specialist- Effective Communication-Problem Solving-Customer Service-Building Relationships & Client Loyalty at USAA.

Cindy Malone's Current Company Details
USAA

Usaa

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Banking Specialist- Effective Communication-Problem Solving-Customer Service-Building Relationships & Client Loyalty
san antonio, texas, united states
Website:
usaa.com
Employees:
29781
Cindy Malone Work Experience Details
  • Usaa
    Auto Claims Adjuster
    Usaa Feb 2019 - Present
    Process and investigate auto claims. Confirm coverage. Determine Liability. Obtain recorded statements, set method of inspections and schedule rental reservations. Evaluate members needs and provide solutions to move claims to completion. Negotiate total loss settlements.
  • Wells Fargo
    Home Equity Loan Processor
    Wells Fargo Nov 2009 - Oct 2018
    Colorado Springs, Colorado Area
    Wells Fargo Home Equity, Colorado Springs CO. 2009 to 2018Home Equity Mortgage Processor 2011-2018SAFE NMLSR ID: 766380• Processed Home Equity applications from initial submission through funding• Managed large pipeline ensuring that loan conditions were met and loans were ready for funding. Scheduled loan closing with the customer, title company and branch. • Request the proper… Show more Wells Fargo Home Equity, Colorado Springs CO. 2009 to 2018Home Equity Mortgage Processor 2011-2018SAFE NMLSR ID: 766380• Processed Home Equity applications from initial submission through funding• Managed large pipeline ensuring that loan conditions were met and loans were ready for funding. Scheduled loan closing with the customer, title company and branch. • Request the proper income documents to start the underwriting process and complete an initial income review using the underwriting analysis tool and the 5C’s of credit. • Educated customers regarding programs, rates, policies, loan procedures and underwriting requirements resulting in highly informed and satisfied customers• Liaison between various departments and customers. • Upsold and cross sold to customers that resulted in better relationships. Provided excellent customer service to external and internal customers by listening and understanding the customers concerns and taking action to satisfy their needs.• Detailed financial credit data to ensure procedures and guidelines were met. Received awards for attaining top loyalty scores from customer surveys. Show less
  • Wells Fargo
    Personal Banker/Business Specialist
    Wells Fargo 2000 - 2009
    Colorado Springs, Colorado Area
    Wells Fargo Bank –Colorado Springs, CO. 1993-2009Personal Banker/Business Specialist • Sold bank products and services to personal and business customers to fit their needs.• Met and exceeded sales goals• Provided excellent customer service to external and internal customers by listening and understanding the customers concerns and taking action to satisfy their… Show more Wells Fargo Bank –Colorado Springs, CO. 1993-2009Personal Banker/Business Specialist • Sold bank products and services to personal and business customers to fit their needs.• Met and exceeded sales goals• Provided excellent customer service to external and internal customers by listening and understanding the customers concerns and taking action to satisfy their needs.• Processed auto loans, personal loans, home equity lines and home equity loans from initial submission through funding Managed customer portfolios• Maintained customer relationships and cross sold all bank products.• Developed and maintained partner relationships. Show less

Cindy Malone Education Details

  • Clark County Community College- Las Vegas Nevada
    Clark County Community College- Las Vegas Nevada
    Business

Frequently Asked Questions about Cindy Malone

What company does Cindy Malone work for?

Cindy Malone works for Usaa

What is Cindy Malone's role at the current company?

Cindy Malone's current role is Banking Specialist- Effective Communication-Problem Solving-Customer Service-Building Relationships & Client Loyalty.

What is Cindy Malone's email address?

Cindy Malone's email address is ci****@****rgo.com

What schools did Cindy Malone attend?

Cindy Malone attended Clark County Community College- Las Vegas Nevada.

Who are Cindy Malone's colleagues?

Cindy Malone's colleagues are Kristian Rodriguez, Carmen Rocha, April Roberts, Sonya White, Jan Tv, Renee Laselva, Kavitha Alagu.

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