Bilingual BSW graduate with experience in serving the community, providing guidance to those in need, bio-psycho-social assessments and trauma informed care. Current proven Program Specialist with a track record of delivering high-quality work under pressure. Skilled in case management and conflict resolution, adept at enhancing client satisfaction and confidentiality. Excelled in multidisciplinary team collaboration. Dedicated to training in trauma, adolescent, and children’s needs. I highlight here my passion and dedication to serving and supporting vulnerable families by assisting with difficult decision making and developing care plans. I am always eager and open to learning and adapting into new environments.