- Lead the development and nationwide launch of the MASH (Metabolic Dysfunction Associated Steatohepatitis) clinical program, integrating clinical guidelines to address metabolic and dietary treatment needs.- Implemented a holistic disease management approach, ensuring total patient care and improved outcomes across multiple disease states.- Played an instrumental role in the active contribution to RFP teams, securing exclusive and restricted contracts for specialty medications, thereby optimizing management and distribution.- Pioneered the creation and national launch of clinical management programs for Cardiology, Hepatitis C, HIV, and Polycystic Kidney Disease (PKD).- Conducted thorough training sessions for clinical staff, focusing on disease state comprehension, medication protocols, and system navigation for new clinical programs.- Collaborated with computer systems teams to review, approve, and enhance system improvements, ensuring efficient operations and adherence to contractual obligations-Active member and participant in AASLD annual "The Liver Meeting"

- Creation and national launch of clinical management programs for Polycystic Kidney Disease (PKD), hepatic encephalopathy, and intestinal amebiasis and advanced HIV management program to include long-acting injectables for treatment and PrEP, addressing complex patient needs and achieving high patient satisfaction.- Lead continuous improvement efforts for clinical programs, ensuring relevance and value to the end-user community.- Provide timely and insightful educational updates to specialty pharmacists, fostering an environment of clinical expertise and knowledge sharing.- Serve as a dedicated point of contact for end-user inquiries, addressing clinical, programmatic, and process-related questions with precision and clarity.- Collaborate with systems teams to identify, troubleshoot, and resolve platform issues, advocating for user-centric enhancements.- Design and deliver engaging end-user training for disease state and clinical platforms, ensuring proficiency and compliance with pharma requirements.- Work in tandem with the trade team to define and integrate client-specific needs into program curricula.- Create and conduct interactive webinars to educate specialty pharmacists on disease states, treatment protocols, and best practices.- Partner with reporting team to develop customized reports that effectively communicate program performance and inform strategic decision-making.- Craft compelling client presentations that highlight program achievements and areas for improvement.

- Spearheaded clinical program enhancements to maintain relevance and deliver maximum value to users while keeping current with new guidelines and medications.- Provided critical contributions to the successful migration of clinical programs to new central and retail/local platforms.- Designed and executed management protocols for challenging HCV treatment, leading to improved adherence and positive treatment outcomes.-Designed and implemented end-to-end training on disease states and clinical platforms for a diverse team of pharmacists and nurses.- Utilized remote training initiatives via webinars to maintain knowledge sharing and support during the COVID-19 pandemic.- Collaborated with the trade team to integrate contract requirements within clinical programs, ensuring compliance and optimal service delivery.- Partnered with reporting and systems teams to create customized reports and enhance platform functionality, resulting in improved end-user experience.- Provided weekly educational updates on specialty pharmacy topics, fostering continuous learning and professional development.- Assisted end users in resolving clinical, program, and process-related inquiries, ensuring smooth operational

-Designed and launched the first clinical program that served as a blueprint for subsequent initiatives, showcasing my ability to lead and innovate in the healthcare space.-Presented and received approval from leadership team of program design and patient management concept.-Designed and led the launch of the first in-house HCV program, resulting in a high SVR rate and serving as a model for subsequent programs.-Developed and introduced HIV management program to provide a standard of care consistent across all service channels - Collaborated with the trade team to integrate contract requirements within clinical programs, ensuring compliance and optimal service delivery.- Partnered with reporting and systems teams to create customized reports and enhance platform functionality, resulting in improved end-user experience.- Provided weekly educational updates on specialty pharmacy topics, fostering continuous learning and professional development.- Assisted end users in resolving clinical, program, and process-related inquiries, ensuring smooth operational experience.-Developed and delivered in-person clinical disease state, process and clinical management system training.