I'm currently implementing the skills of my former transportation positions to meet the needs of national and locally based customers and company drivers.

National Customer Accounts Manager:- Was a primary contact for several national distribution departments- Dealt directly with customers soliciting freight, setting pick up and delivery appointments, communicating as needed to update them with any issues/changes...shipment tracking, implementing cost cutting procedures and developing transit routes were part of this role.- Provided rate negotiations service with brokerage companies - Trained new customer service employees

Area Manager/Dispatcher/Customer Service:- Oversaw daily load distribution, including inbound and outbound traffic.- Planned drivers to move the loads within the regions I supervised while striving to attain the company’s key factor performance standards of safe, on-time delivery while maintaining optimum customer service and maximizing profitability.- Communicated daily with several customers and brokers I represented regarding freight movement needs.- Entered orders, scheduled and tracked each load I was responsible for until it was successfully finalized.- Trained new employees for customer service and dispatch on how to properly operate the software and equipment that was standard for their particular position.

Store Manager:- Responsible for managing the operation of a 1.2 million dollar store interviewed, hired and trained store personnel, achieved volume goals set by company, control of payroll, inventory and all store expenses, supervised all store administration including staff schedules, shipping and receiving, maintained sales reports, audited all paperwork and invoices, merchandised the store according to company guidelines. Administrative assistant to district supervisor. Headed all advertising requirements to ensure lease contract standards were met, wrote and directed the television commercials, arrange copy and layout of magazine and flyer ads. Accomplishments: won numerous district and regional sales contests, had two assistant managers promoted to their own stores, lowered the percent of inventory loss and increased sales annually Assistant Manager:- Shared responsibilities with other members of management in overseeing all operations in opening new store. Accomplishments: promoted to manager 10/88, had two sales associates promoted to assistant manager, had one assistant manager promoted to store manager, won various district and chain-wide sales contests.Store Administrator/Head Cashier/Customer Service- Responsible for sales and constant customer interaction, checked in shipments, handled store transfers, markdowns all cash register functions.- Managed the accessory department Accomplishments: won many store sales contests won Loss Prevention Slogan Contest which implemented my design for the entire chain, promoted to assistant manager for transfer to new store in Pittsburgh.