Cindy Ramirez Email & Phone Number

Greater Madrid Metropolitan Area

• Participate in the development of end-to-end data engineering solutions, from understanding the problem and business requirements to the deployment of data systems in production.• Design and implement data pipelines to manage different processes in an efficient and scalable way.• Ensure data integrity and availability through monitoring and quality control techniques.• Collaborate with the business intelligence team to design and implement Power BI dashboards, delivering indispensable insights to drive business growth and decision-making.

Greater Madrid Metropolitan Area

• Defined, designed, and implemented technological data analytics solutions in 2 companies of aviation and technology sectors.• Led teams of 2-4 consultants in the execution of consulting services, including resource planning, organization and prioritization of tasks, and training and technical mentoring.• Managed the relationship with clients, ensuring the efficient execution of projects, satisfaction with deliverables and the creation of lasting consulting partnerships.

Bogota, D.C., Colombia

• Designed and implemented the data governance model for Latin America to improve user experience KPIs and identify improvement opportunities in the BPOs.• Built the data flow to track indicators for each country, business line and BPO in the region through dashboards and balanced scorecards.

Bogota,D.C., Colombia

• Implemented machine learning models for user segmentation of the different categories to optimize communication flow, increase conversion and revenue of the company.• Designed the data flow required for decision-making in the area, from extraction through ETLs to visualization in dashboards.• Developed tools to support the optimization of the processes in the area.

Bogota,D.C., Colombia

• Defined and implemented pricing strategies in the different distribution channels for hotels and resorts in Latin America and the Caribbean in order to optimize the company's revenues.• Led specific projects through the execution of work plans that guarantee their optimal and timely development.• Developed statistical and optimization analyzes for decision making.• Created and updated tools that support the efficient development of area processes.

Bogota,D.C., Colombia

• Reconciled of the public lighting tax for Cundinamarca, guaranteeing the quality and timeliness of the information.• Supported the implementation of new business models on digital platforms and their integration with the company's information systems.• Automated the different processes of the department in order to optimize resources and improve productivity.• Designed and updated dashboards that allow monitoring of department indicators and contribute to decision making.

Bogotá D.C., Colombia

• Defined and implemented the overbooking levels on routes in Colombia and Europe, minimizing the impact on the service level and seat spoilage.• Led specific projects through the execution of work plans that guarantee their optimal and timely development. • Forecasted routes' revenue in Colombia and Europe based on macroeconomic analysis and market behavior through time series analysis.• Analyzed and evaluated the economic impact of fleet allocation scenarios and itinerary adjustments in order to maximize network's revenue and profit.• Led and proposed short-term capacity actions, validating their timely and correct implementation.• Developed statistical and optimization analyses for decision making.• Created and updated tools that support the efficient development of the processes.