Cindy Rhoades Email & Phone Number

Pleasant Grove, Utah, United States

Provide outstanding customer service to K12 customer schools located in the eastern half of the US. I handle customer requests related to the use of our products and their student needs. I troubleshoot issues that may come up for them. I consult with instructors regarding their curriculum needs and provide recommendations as needed. I assist with the purchase process each spring and fall. My goal is to be the wind beneath our instructors' wings to allow their programs (and their students) to fly to heights that lead to success in education and careers.

Pleasant Grove, Utah

Rosario, Santa Fe, Argentina

Working with leaders and other full-time missionaries, my husband and I assisted new members as they adjusted to expectations involved after joining the church. We also worked with youth, ages 12-24 organizing and putting on different activities and classes. We organized a district level Talent show competition, Sport Day event, and youth Restoration Activity. Mentored a BYU PathwayConnect virtual study group of 20-25 students between the ages of 18-64. Provided service and assistance to those in need. Monitored and assisted with health issues for the Spanish-speaking young missionaries. Assignment was for 18 months, however due to the COVID-19 pandemic, we were released from service early.

Pleasant Grove, Ut

Provide excellent customer service to students and instructors using TestOut online course materials. Troubleshoot any issues they are having by chat, email or phone. This may involve how to purchase or renew access, how to enter the LabSim site, any return requests on products, etc. I work with a team of North American regional account manager to assist them in processing the orders placed by the schools and students they service. Data entry, attention to details, high degree of accuracy, good people skills along with professional demeanor and handling and a desire to go the extra mile are critical for this position.

Cusco, Peru

My husband and I worked together to assist the church in starting up the new Self-Reliance initiative announced in November 2013. We worked with the area supervisor, Carlos Hale, to train and teach church leaders the new workshops and programs for helping members in the Cusco, Peru mission area (that included Puno, Puerto Maldonado, Abancay, Quillabamba, Andahuaylas, Urubamba, Juliaca & Cusco) to improve their standard of living. We held many training meetings, initial workshops, Mi Camino, and facilitated workshops to help get this program off the ground.We also taught English classes, piano lessons, dry-wall classes as able to allow more skills to be developed and used in self-reliance.

I am a client liason for the firm. I work with the clients assisting them with resolving any property damage issues, obtaining insurance benefits for lost wages, household services, as well as help them get the medical care they need to recover from their injuries as best they can. I am also an assistant to the attorney. I document all facts of the case, keep phone logs related to the case, request medical records and billing, documents from both auto & health insurance carriers, and employers. I review all medical records and document injuries. I review all medical billing and account for all payments, adjustments, outstanding balances for each provider the client has seen. I am a quasi - social worker. I am a sounding board for the client to air their worries, complaints, fears, gripes, frustrations, as they go through the difficulties that come with being injured in an accident where they were the victim.

Handled any and all projects given to me by the Executive Director. Handled Customer Service.

Dublin, Ca & American Fork, Ut

Taught young children, 6 and older, and a few adults piano instruction, theory,technique and artistry from beginning level to intermediate. Held piano recitals twice yearly.

Dublin, Ca

Taught in-home classes on photograph preservation and documentation, along with scrapbooking techniques. Sold top quality archival photo albums along with scrapbooking supplies to clients. Presented workshops to clients and assisted them to compiling and journaling their personal memories through photos. Worked sales booths at community events to generate customer leads.

Provo, Utah Area

Taught and developed curriculum for all levels of Spanish learning from first year through AP. Increased student enrollment to the point of hiring a second teacher full-time. Grew the program to include an AP course. Developed curriculum for that course and other learning levels.

Bachelor Of Arts (B.A.), Humanities & Spanish With A Secondary Education Teaching Certificate

Education record