Manage and submit EDI setup requests for Suppliers and CustomersWork with 3rd Party EDI provider to monitor EDI data in and outManage EDI support ticketsSupport EDI processing in JDESupport JDE OTC processing

Manage EDI setup requests for Suppliers and CustomersWork with 3rd Party EDI provider to monitor EDI data in and out and work on new trade partner setup requestsManage EDI support tickets and assign to 3rd support team as necessary Support EDI processing in JDESupport JDE OTC, P2P, and Advanced Pricing Functional Support

Manage and submit EDI setup requests for Suppliers and CustomersWork with 3rd Party EDI provider to monitor EDI data in and outManage EDI support ticketsSupport EDI processing in JDESupport JDE OTC processing

Provide consulting work to multiple clients/projectsWork as project manager for managed services to one large client for EDI processingManage EDI setup requests for Suppliers and CustomersWork as liaison between Client and their 3rd Party EDI provider to manage workManage EDI support tickets and assign to team providing managed services for supportManage offshore consultants to assign tickets and manage workloadProvide EDI advice to clients on both EDI technical setup and in ERP system (primarily clients with JDE)

• Set up and maintain trading partnerships (EDI communications, company information—including contacts, EDI documents, etc.)• Develop and test maps for EDI messages• Work with trading partners to set up initial compliance requirements• Daily monitoring EDI process, observing data transactions to record and assist in resolving errors• Configure and support communications software components• Identify and communicate any opportunities and improvements to the EDI processes• Provide support to users of the VIP Route Accounting System• Participate in JD Edwards projects related to EDI and integration with the VIP Route Accounting System• Assist the team with problem solving

Support EDI processing for purchasing from vendors and sales from member pharmacies.Trouble shoot issuesAnswer EDI questions via phone and email requestsEDI Documents supported: 850, 855, 810, 856, 852, 867, 845, 844, & 849Create and run test scripts for vendor and customer EDI onboardingBuild queries in Microsoft SQL Server ManagementSupport multiple EDI platforms and communication software including BizTalk, ST (Axway) and Iway.Create and maintain EDI training materials for internal business partners EDI education and reference.

• Maintain the operational integrity of the order processing system• Serve as the subject matter expert in system use and order management processes• Create and maintain system configuration and customization documentation• Introduce system changes via standard change management processes• Develop, support, and assist any business continuous improvement plans• Direct day-to-day activities of external consultants on a project basis• Create estimates and impact assessments for customizations and system configurations • Provide progress and status updates to project and/or department managers• Build and maintain productive and collaborative relationships within sales and customer service• Establish and maintain internal and external relationships that foster staying current with general industry continuous improvement, tools, training, successes, etc. • Be an active and visible resource across the organization and earn and maintain a reputation as a person who is the internal authority on system use

* JDE functional support, configuration, & development design - focusing primarily in the Order to Cash and Procure to Pay business areas for the following versions:* J.D. Edwards EnterpriseOne 8.10* J.D. Edwards EnterpriseOne Xe* Provide day to day functional support in the following systems:* iNovis Trusted Link EDI Mapper & Transaction Center* Sequel Viewpoint Query Tool* Smart Commerce Credit Card processing (within JDE 8.10)* Gather requirements for system enhancement projects* Create and update customer EDI document maps.* Build queries in SQL and Sequel Viewpoint

* JDE functional support, configuration, & development design - focusing on the Order to Cash and Distribution business areas for the follow version: * J.D. Edwards EnterpriseOne 9.0* Develop, schedule and conduct all forms of testing on new processes and transactions.* Gather requirements for system enhancement projects* Build queries in SQL* Support Oracle CRM by validating reports, security and functionality

* JDE functional support, configuration, & development design - focusing primarily in the Order to Cash and Procure to Pay business areas for the following versions: * J.D. Edwards EnterpriseOne 8.10 * J.D. Edwards EnterpriseOne Xe* Provide day to day functional support in the following systems:* iNovis Trusted Link EDI Mapper & Transaction Center* Sequel Viewpoint Query Tool* Smart Commerce Credit Card processing (within JDE 8.10)* Gather requirements for system enhancement projects* Work with stakeholders to review and improve business processes* Conduct various systems training sessions to new users* Create and update customer EDI document maps.* Build queries in SQL and Sequel Viewpoint* Lead regularly scheduled user group meetings designed to uncover the needs and issues of the users and provide current project status updates.

* Supervise and train staff in department of 10 members.* Answer multi-line phones, including irate customers.* Manage key accounts.* Monitor pricing and multiple sales orders.* Monitor incoming EDI orders for errors and outgoing invoices

* Answered multi-line phone.* Handled mass mailings and advertising on website.* Trained new staff.* Charged and credited credit cards, ran credit checks.