Cindy Saintelot Email & Phone Number

Irvington, New Jersey, United States

Teterboro

• Contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance• Healthcare/Medical billing and office experience• Knowledge of medical terminology • Investigate bill discrepancies and provide customers with reasonable arrangements, while exercising good judgement aligned with company policies and procedures• Demonstrate outstanding service to identify the source of the caller’s… Show more • Contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance• Healthcare/Medical billing and office experience• Knowledge of medical terminology • Investigate bill discrepancies and provide customers with reasonable arrangements, while exercising good judgement aligned with company policies and procedures• Demonstrate outstanding service to identify the source of the caller’s issue and work to resolve the inquires in a timely and professional manner Show less

Union, Nj

• Establish new gas accounts for both residential/commercial customers, including scheduling inspections.• Investigate bill discrepancies and provide customers with reasonable arrangements, while exercising good judgement aligned with company policies and procedures• Provide customer with local and government agency information regarding help with bills.• Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all… Show more • Establish new gas accounts for both residential/commercial customers, including scheduling inspections.• Investigate bill discrepancies and provide customers with reasonable arrangements, while exercising good judgement aligned with company policies and procedures• Provide customer with local and government agency information regarding help with bills.• Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.• Provided exceptional customer service and follow up skills as well as strong organizational skills. Show less

New Jersey

• Answer customer inquiries on meter reading matters and account balance information • Receive requests for work required for the proper maintenance of service, appliances meters etc., and explain Company procedures and, where possible, quote probable costs.• Prepare or generate orders, reports, etc., necessary in connection with assigned work.• Generate emergency service orders such as gas leak, wire down, no power, etc.• Assist in work of other departments, as required and… Show more • Answer customer inquiries on meter reading matters and account balance information • Receive requests for work required for the proper maintenance of service, appliances meters etc., and explain Company procedures and, where possible, quote probable costs.• Prepare or generate orders, reports, etc., necessary in connection with assigned work.• Generate emergency service orders such as gas leak, wire down, no power, etc.• Assist in work of other departments, as required and assigned• Multi tasked and manage competing priorities as well as clerical duties • Maintains records of financial transactions by establishing accounts; posting transactions.• Balances subsidiary accounts by reconciling entries and billing issues Show less

Jersey City Nj

Prepared income tax formsMaintained IRS rules and regulationsProvided government resources to clientsSolicited new clients

Assisted with embarkation and disembarkation procedures of major cruise vessels -Verified passport, driver license and visa documentation prior to guest boarding -Maintained proper documentation of guest-related health issues -Assisted with boarding of guests requiring special assistance

Secacus Nj

Answered high volume of calls – approximately 60/80 per dayProcessed new life insurance policies while maintaining existing client filesWorked with compliance team regarding mandatory state formsPerformed stock market fund exchanges and transfersExtensive mailings through FedEx (i.e. death claims, withdrawal forms etc.)

Bachelor Of Arts - Ba, Sociology

Associate Of Arts (Aa), Liberal Arts

Activities and Societies: Phi Theta Kappa Provided volunteer services at local community church and food bank.

Real Estate License, Real Estate

NY Real Estate licensed