Organization Development Leader/Hr Director
Madison, Wisconsin
Oversaw Organization Development interventions in Dean Clinics, St. Mary’s Janesville Hospital, St. Mary’s Care Center, and the Dean Health Plan (insurance); provided full-range of services from training and consulting to leadership coaching and development. Delivered proactive employee relations and corrective action, implemented HR policies, organizational development, and employee engagement as trusted leadership coach.♦ Partnered with senior leadership to design and implement new care delivery model for hospital and clinic leaders, employees, and diversity and inclusion curriculum.♦ Directed employee engagement process from annual employee surveys, including coaching, action planning, organizational change interventions, and team building.♦ Developed, delivered, and analyzed solutions for retention of first-year employees, onboarding new employees, leadership rounding, inclusion and diversity issues, and regulatory/compliance education.♦ Championed employee engagement and patient satisfaction by creating and facilitating a two-day retreat resulting in launch of practice model “Relationship Based Care” at St. Mary’s Janesville Hospital.♦ Maximized team performance and minimized turnover by driving team process focused on collaboration.