I am freelancer who helps companies with several needs including but not limited to:Accounting, Program Management, Internal Organization, Contracting, People Development,Program Budgeting, Integrating Systems, Strategic Thinking to help you grow.

Working with legal and accounting department to ensure all programs and faculty are accounted for correctly. SME role in development, implementation & integration of expense platform (Certify) in partnership with the accounting and operations manager.Assisting with implementation of Project Management Tool (PSOHub) and CRM system (Hubspot) along with Certify.

Program manager for global leadership development programsWork with clients to schedule and develop programs that fit their internal needsPrepare and send all materials for each program as needed

Program Manager for Global Leadership Development ProgramsWork closely with faculty on meeting the needs of participants before and during programs by acting as co faculty/program manager

Premier coaching, training, and leadership development company bringing the best-in-class offerings in transformational learning to senior-level audiences and managers. They apply core ideas, methodology, and tools with global to middle-market public and private companies from industries including financial services, healthcare, technology, manufacturing, and the public sector.

• Oversaw operational, administrative, and program management activities across 3 locations leading a team of up to 5 Program Managers and up to 50 consultants (1099), ensuing daily success of an international executive leadership training organization.• Partnered with the CEO, COO, and two Presidents to manage all aspects of accounting, finance, facilities, tax, legal, information technology, fulfillment, purchasing, travel, and customer service functions. • Accountable for facilities maintaining office administration, including supplies and equipment inventory, and negotiating and maintaining all equipment leases, vendor agreements, and identifying new office spaces.• Reviewed daily operations and provided critical feedback to management that resulted in improved work efficiencies and lower operating costs.• Prepared strategic plan and corporate goals impacted organizational structure development, selecting key staffing initiatives, sales programs, financial controls, and cost control activities.

• Established and managed high-level client-focused relationships that resulted in increased account penetration and the cross-selling of additional services long term.• Arranged and coordinated complex and detailed travel plans for consultant and clients (itineraries, agendas- domestic and global)• Composed, prepared, and edited correspondence that is confidential for purposes of client engagement on training.• Coordinated with cross-functional groups to create internal Service Level Agreements (SLA's) and Master Service Agreements (MSA's).• Provided SLA reporting and participated in client SLA negotiations with Legal Department.• Developed strong relationships with key customer contacts at all business levels to understand key business drivers that influence purchasing decisions. • Acted as a vendor relationship manager to ensure quality, timeliness, and cost standards were met.• Coordinated all aspects of multiple programs, including pre-planning; research, and recommendations of sites; on-site execution; and post-event wrap-up.• Utilized CRM and project management solutions, including the use of HubSpot, defining sales processes that would drive desired sales outcomes, and identify improvements where and when required.

• Created Key Performance Indicators for all functions in the organization to facilitate proactive decision-making and goal achievement.• Worked closely with the sales force to develop and present customer proposals, contracts and creation of presentation templates.• Aided in the hiring process by processing all confidential education verifications, background checks, and reference calls for active candidates, uploading all pertinent information to a proprietary database, which was regularly monitored for quality assurance• Responsible for support staff training, performance, and monthly staff meetings. • Assisted with payroll, benefits, HR' Best Practices' to ensure strict adherence to all state and federal labor laws and guidelines.• Researched and wrote process and employee manuals, including job duties and manuals for Program Managers • Provided onboarding and training of new faculty and support staff.

• Specialized in helping clients shape innovative solutions to their business challenges by focusing on leadership development, executive assessment, strategy and coaching, and the design and implementation of change management and organizational development programs.• Managed all aspects of the client assignment: opening an assignment, setting up invoicing, coordinating an online shared file system, planning recurring client status conference calls with all parties involved, as well as all client meetings, and ultimately the completion of assignment including closing documents and letters to all parties involved.• Developed plans and strategies for developing business and achieving the company's sales goals.• Worked in partnership with global learning consultants, regional/business unit talent consultants, and learning management system administrators to define, scope, develop, test, manage, monitor, and measure global learning programs and solutions tied to strategic skills and business initiatives. Producing programs on-time and under budget.• Managed project budget and timelines finishing within budget and early completion dates, and provided ongoing project management assistance in complex and confidential assignments.• Tracked and reported project milestones and provide status reports to management.• Coordinated internal resources and third parties/vendors to ensure execution of project milestones.• Oversaw event planning from the bidding process to completion of the event, including room blocks, group transport, catering, A/V arrangements, and team-building activities.• Planned and tracked events, invitee status, and periodic business development functions.• Managed customer expectations and contribute to a high level of customer satisfaction.• Coordinated more than 30 subcontractors spanning multiple, concurrent projects.• Led business operations, sales, account management, and client interaction.

• Performed monthly review of office P&L status and manage accounts payable, providing input for annual budgetary and financial planning.• Managed business financials and administrative functions to include accounting, billing, budgeting, and technology/equipment maintenance• Demonstrated appropriate concern for budgetary constraints; develop methods for cost control and reduction.• Consistently tracked, analyzed, and reported on program metrics to corporate leadership and key internal stakeholders.

• Managed and maintained client and candidate proprietary contact database ensuring confidential, accurate data entry and effective data mining by creating reports relevant to the position at hand.• Handled the demanding role of logistics coordinator with relationship to 'C' level candidates and consultant travel, meeting with the client, and handling budget/expenses.• Maintaining calendars for the executive and program teams, prepared client correspondence and kept internal and external stakeholders aware of any changes.• Coordinated offsite meetings to include travel, lodging, and all logistics while skillfully working within a team when necessary• Processed expense reimbursement for Consultants and assisted accounting with invoicing to clients.• Planned and executed special events as well as other ad-hoc projects as requested.