Manage Information Technology user support services for ADMH end users to ensure that the business needs are met. Plans and directs the development, implementation, and maintenance of various projects so that user requirements are met within mandated timeframes and within budget. Plan and guide facility administration in Information Systems activities in order to maintain necessary accreditations and compliance with federal, state, ADMH and facility policies, standards, regulations, and laws. Plans and guides facility administration in Information Systems activities to include the development of policies, procedures, and standards for Information Technology. Plans, directs, and manages ADMH Facility IT needs and requirements that support organizational mission, vision, and priorities. Lead IT strategic and operational planning by coordinating and facilitating consultation with facility stakeholders to define needs and requirements for new technology implementations. Promote and oversee strategic relationships between ADMH Bureau of Information Technology and internal/external entities (such as vendors or UOA OIT) so that information is shared, goals are established, common problems are addressed and cost maintenance strategies are assessed and analyzed. Serve as ADMH Compliance Officer and ADMH Health Information Portability and Accountability Act Security Officer. Performs all functions of personnel management to include supervision, recruitment, development, retention, organization, training, scheduling, evaluations, and progressive discipline. Collaborate with CIO in the development of annual budget requests and staffing requests.

Managed operations of Information Systems Department. Ensured Information Systems, Information Technology, and Telecommunications daily operational practices are in compliance with Federal, State, DMH/MR, and Hospital polices, standards, and regulations. Developed policies and procedures for Information Systems and ensured implementation and enforcement. Managed day-to-day Information Systems by planning IT, preparing budgets, providing supervision, performance appraisals, support, employee counseling, vendor negotiations, assigning work/projects, and training to Information Systems Staff. Represented the hospital on various committees, task forces, and groups to include the Executive Management Council and the Accreditation Committee. Functioned as Health Information Portability and Accountability Act Security Officer and Joint Commission Information Management Committee Chair. Planed and guided facility administration in implementation of Information System activities in order to maintain accreditation and compliance. Provided optimal Information Technology systems and services within budgetary constraints to support the business needs of the facility. Provided training to hospital staff on various software platforms.

Instructed students how to properly use various Microsoft Office Products. Provided assistance with problems students’ encounter while using software products during instructional time. Administered tests and assignments to be used in the evaluation and assignment of students’ final grades. Ensured that all polices of Shelton State Community College are followed and enforced within the classroom setting.

Instructed students how to properly use DOS, Windows, and Windows 95, MS Word 6.0, MS Word, and MS Works. Provided assistance with problems students’ encounter while using software products during instructional time.