Cindy Sim Email & Phone Number

Singapore

Singapore

Ensure project delivery of compliance projects around Fraud detection. prevention and surveillance

Act as independent Software Quality Assurance Manager for selected critical projects to ensure quality objectives are achieved in all the phases of the Software Development Lifecycle through planning quality reviews, mentoring, coaching and building a sustainable partnership with Project stakeholders.

Singapore

Part of PMO team in a multi-year new initiative program. • Tracking and review of program financials to ensure actual versus forecast versus budget are on track. • Ensure governance guideline is being adhered to on new or current active projects in the program. • Sharepoint Webmaster for the Program sharepoint site.• Support in all program level meetings and reporting decks

Singapore

Assist Department Heads and stakeholders in Singapore, Malaysia and Chennai at a portfolio level in the following areas: - Budget Planning and Reviews on a yearly basis. - Monthly Tracking and review of programme/projects financials to ensure actual versus forecast versus budget are on track. - Engage in all financial activities in programme/projects from processing of invoices, purchase order, payment tracking and accruals. - Project activities such as project statuses Dashboard, risks, demand & supply of resources, management reporting

Singapore

Assist Head of Private Banking and multiple project managers in the following areas: - Monitor and track resource commitment against defined budget.- Maintain project's baselines of scope, cost, time and quality.- Maintain the project's library of approved deliverables together with associated quality records.- Help manage project perturbances by assigning and monitoring actions against risks, issues, dependencies and assumptions.

Singapore

- Part of the Asia Pacific Japan (APJ)-South East Asia Operations Excellence Team focusing on ITSM pervasiveness initiative. ITSM is a set of HP standards that leverages from IT Infrastructure Library (ITIL) best practices- Implementation of ITSM both internally within HP and also to HP customers to deliver consistent world wide processes. - Determine current state of IT (As-Is) and desired future state of IT (To-Be) and the Gaps. Steps to bridge the gaps and achieve the service management goals of IT. - Training the customers’ accounts, providing guidance in creating process documents and implementing the processes. Measuring the success of an account through metrics every month. - Project Coordinator of the Global Wintel Team (Regions; America, Europe and Asia Pacific) consisting of 22 core members (e.g. subject matter experts in different areas) representing different regions focusing on delivering global consistency and reduce cost of delivery for the Wintel Tower. - Assists Program Manager in tracking master project schedule and responsible for daily communications to respective task owners and regular project review with the project team

Singapore

- Support First Level SAP Call Center Operations through logging of incident tickets and calls management, deliver effective resolution to customer reported issues, insure proper escalation procedures between 1st and higher level support, maintain excellent Customer Relationships.- Part of the Problem Management team that identify root causes of incidents and recommending changes in configuration items to Change Management

Singapore

- Maintaining and developing Accounting and Shipping Modules for shipping companies such as NOL (Neptune Orient Line) and PEL (Pacific Eagle Line) etc. My role was to provide software solutions to customers, provide on site support, training and gather customer feedbacks on business needs, and analyze and improve existing programs for customers.

Bachelor Of Computing

Diploma