Cindy Sim Email & Phone Number

Singapore

Singapore

Ensure project delivery of compliance projects around Fraud detection. prevention and surveillance

Act as independent Software Quality Assurance Manager for selected critical projects to ensure quality objectives are achieved in all the phases of the Software Development Lifecycle through planning quality reviews, mentoring, coaching and building a sustainable partnership with Project stakeholders.

Singapore

• Part of PMO team in a multi-year new initiative program.
• Tracking and review of program financials to ensure actual versus forecast versus budget are on track.
• Ensure governance guideline is being adhered to on new or current active projects in the program.
• Sharepoint Webmaster for the Program sharepoint site.
• Support in all program level meetings and reporting decks

Singapore

Assist Department Heads and stakeholders in Singapore, Malaysia and Chennai at a portfolio level in the following areas: - Budget Planning and Reviews on a yearly basis. - Monthly Tracking and review of programme/projects financials to ensure actual versus forecast versus budget are on track. - Engage in all financial activities in programme/projects from.

Singapore

Assist Head of Private Banking and multiple project managers in the following areas: - Monitor and track resource commitment against defined budget.- Maintain project's baselines of scope, cost, time and quality.- Maintain the project's library of approved deliverables together with associated quality records.- Help manage project perturbances by assigning.

Singapore

- Part of the Asia Pacific Japan (APJ)-South East Asia Operations Excellence Team focusing on ITSM pervasiveness initiative. ITSM is a set of HP standards that leverages from IT Infrastructure Library (ITIL) best practices- Implementation of ITSM both internally within HP and also to HP customers to deliver consistent world wide processes. - Determine.

Singapore

- Support First Level SAP Call Center Operations through logging of incident tickets and calls management, deliver effective resolution to customer reported issues, insure proper escalation procedures between 1st and higher level support, maintain excellent Customer Relationships.- Part of the Problem Management team that identify root causes of incidents.

Singapore

- Maintaining and developing Accounting and Shipping Modules for shipping companies such as NOL (Neptune Orient Line) and PEL (Pacific Eagle Line) etc. My role was to provide software solutions to customers, provide on site support, training and gather customer feedbacks on business needs, and analyze and improve existing programs for customers.

Bachelor Of Computing

Diploma