Cindy Smith Email & Phone Number

General Manager of the soon to open Hotel Indigo in the heart of the Triangle region of NC.

Manage day to day operations and sales of the property

Made sales calls, maintain own accounts, and capitalized on miscellaneous revenue opportunities Responsible for yield management and maximization of revenue. Ensured good standing in the community by developing and maintaining relationships with local schools, universities, Chamber of Commerce, Convention and Visitors Bureau, other hotels, and other community organizations. Sought and implemented cost saving strategies. Responsible for the "bottom line". Ensured that the hotel exceeds… Show more Made sales calls, maintain own accounts, and capitalized on miscellaneous revenue opportunities Responsible for yield management and maximization of revenue. Ensured good standing in the community by developing and maintaining relationships with local schools, universities, Chamber of Commerce, Convention and Visitors Bureau, other hotels, and other community organizations. Sought and implemented cost saving strategies. Responsible for the "bottom line". Ensured that the hotel exceeds company and brand standards for guest satisfaction.Analyzed quality issues, identify training needs, and ensured implementation to improve results. Utilized available resources and adhered to company training policies. Responsible for setting goals and holding management team accountable. Provided feedback, rewards, and recognition. Demonstrated clear communication. Promoted collaboration and positive, professional work environment. Adhered to company Standard Operating Procedures. Show less