Cindy Stenmark Email & Phone Number

Portsmouth, New Hampshire, United States

Portsmouth, New Hampshire, United States

Portsmouth, NH

Provides exceptional customer service while managing a high volume of incoming calls from customers. Navigating multiple systems to aid in answering questions and resolving issues. Communicate effectively and professionally.*Goes above and beyond to serve each caller’s needs*Quickly assess information and make decisions on the fly*Effective listening.

Dover, NH

Responds to incoming requests and resolve customer problems via the telephone, email, web, etc. supporting network and email connectivity, computer operating systems, hardware and software applications, internally developed applications, mainframe and midrange operations.*Records inquiries, provides input on, resolves or directs requests to appropriate.

Portsmouth NH

Implemented process improvements through automation. Provided system administration, application configuration, access requests, operational support & problem resolution for vendor managed software. Participated in supervising, coaching and training of support teams. Reviewed application security and quarterly data audits of foundation data. Led daily.

Portsmouth, New Hampshire

Collaborated with stakeholders and partners across departments and presented findings. Managed operational projects of medium & technical complexity. Prioritized incoming work and provided guidance around identify risks and constraints throughout project lifecycle, gathering requirements and managing testing through sign off. Identified and gained.

Dover NH

Reviewed application security as part of the SDLC stage gate process, ensuring remediation prior to production. Managed and reviewed attestation and compliance tracking for the Corporate Organization. Worked as the Corporate Application Deployer for application implementations. Facilitated SBU Change Management development, issues and sign off..