Cindy Torma Email & Phone Number

Phoenix, Arizona, United States

• Partnered with stakeholders to align research objectives with product roadmaps, timelines, and business needs, adapting methodologies to meet multiple priorities in a fast-paced environment• Facilitated and analyzed both qualitative and quantitative research to extract actionable, data-driven insights and design recommendations• Produced high-quality research artifacts for both immediate use and long-term reference• Translated complex, technical findings into clear, concise reports and presentations for a diverse array of stakeholders

Palo Alto (Remote), California, United States

• Worked with product managers, product designers, and other stakeholders to define and develop research questions evaluating user experience for a variety of educational apps • Designed and facilitated foundational and evaluative research studies using a variety of quantitative and qualitative research methods, including surveys, statistical analysis, contextual inquiry, usability studies, and user journey mapping • Analyzed various forms of data from research to synthesize concrete, actionable insights for shaping product decisions • Employed strong, engaging data visualizations and compelling narratives to communicate data-driven and user-motivated findings to product teams, executives, and other stakeholders

Cambridge, Ma

• Designed, standardized, and implemented new online research protocols and processes to adapt research studies to an online context in response to the COVID-19 pandemic • Lead recruitment efforts for study participants that resulted in more than 400 new participants• Managed, trained, and led a team of more than 15 research assistants over two years to conduct studies and develop research skills• Conducted statistical analysis for a number of research studies in R• Led personal research project on the semantics of both and either, and presented results as a talk at Boston University Conference on Language Development 2020

London, United Kingdom (Remote)

• Worked to redesign large scale ESL curriculum structure to more effectively and naturally teach English• Introduced relevant and interesting language learning topics best suited to a technological medium• Helped to write fun, engaging, and effective educational content for online ESL lessons across different areas of language instruction

San Francisco Bay Area (Remote)

• Collaborated with other remote developers to design, implement, and refine a creative, engaging, and intuitive online English language curriculum for children ages 3 to 12• Gained practical experience with Agile product management­ and Jira• Spearheaded design and development of CEFR-based curriculum inspired by Cambridge English Starters/Movers/Flyers framework for 4-to-6-year age group• Reviewed user experience recordings and user insight feedback and performed qualitative analysis to evaluate content efficacy and incorporate findings into subsequent iterations of the curriculum