Year-round enrollment of Medicare Beneficiaries in Medicare Advantage Plans. Grass roots marketing to generate own leads. Extensive work with the Dual Medicare-Medicaid population and assisting prospects with securing additional benefits. Education of Medicare, Medicaid eligibility, WellCare Medicare Advantage plans and any programs that can assist both existing and prospective clients.Recipient of multi 2018 awards: Retention Award, Top Lock-in Performance Award, Enrollment Champion, Q2 Top Benefit Consultant Award for East Georgia

Individualized service assisting Seniors and under age 65 individuals enroll in the right insurance plans to meet their needs.

Consult with business owners and promote wellness programs and impact to bottom line. Identify, train and motivate Wellness champions within employer groups. 1:1 employee education and engagement on wellness program. Assist brokers/agents understanding the value and ultimate sale of WVB products. Enroll employees in WVB plans.

Retention and sales consultation with broker and customer on small group (2-99). Met 2011 sales and retention goals within 6 months. Received President's Club Award. Responsible for broker and customer relationships in Augusta, GA, Macon, GA, Savannah, GA and Columbus, GA

Responsible for territory consisting of Augusta, Macon & Savannah. Recruitment of new agents/brokers - grew from 72 in 2008 to 215 in 2010. Educated brokers on the CoventryOne Individual Health Products, Underwriting Guides, and processes. Conducted Agent seminars on new product roll-outs. Developed and fostered lasting relationships with the broker's in assigned territory. Responded to brokers questions and provide solutions in timely manner. Achieved 85% sales growth in 2009 and 50% sales growth in 2010. Assisted brokers with successful advertising campaigns,

Responsible for 9/1/07 start up operation of new CMO in 16 county region. Recruited, managed and directed Provider Relations staff, servicing over 1500 providers. Accountable for network contracting, credentialing and adhering to NCQA guidelines. Responsible for education of provider network on new product. Developed, maintained and ensured positive on-going relations and interactions with providers and hospital organizations. Primary contact with Hospital upper management regarding contracting and issues, including monthly Joint Operation Meeting. Development of interdepartmental relationships with Medical Management, Marketing, Claims, Operations and Health Promotions. Exceeded projected market share of membership by 15%, enrolling 40,000 members.

Screened, selected and admitted new residents into Long Term Care nursing facility, with emphasis on Medicare admissions. Increased the Medicare census 50% in 6 months and exceeded census budget. Successful in developing relationships with hospitals, families and residents resulting in high customer satisfaction.

Alpharetta reporting office. Serviced 40 Middle Market account with 300 - 3000 employees in Atlanta market. Broad based product knowledge. Successful in developing mutually rewarding relationships with multi client contacts to ensure customer satisfaction.

Work at home - Alpharetta reporting office. Team lead for installation of Middle Market new sold groups and also for plan revisions on existing business. Managed new customer implementation of medical, dental, life benefits from date sold through the production of ID cards, Worked cross functionally within and outside of Aetna setting appropriate expectations and goals to meet

Serviced all National, Middle and Small business in Augusta and Savannah - 800+ accountsVersed in the knowledge and service of HMO, PPO, and POS products. Seasoned in developing and maintaining corporate and personal client business relationships resulting in 100% membership retention

Overall management of 3 provider networks in Aiken-Augusta area, which served over 125 accounts with 65,000+ members accessing care. Successfully developed customized network for 1 plan sponsor, which involved the recruitment, contracting and servicing of 500+ providers. Product and process education to all providers. Resolution of provider issues in timely manner. Created and produced quarterly newsletters for providers.

Broad range of management responsibilities including administration, marketing and public relations, financial management, human resource management, interpretations and enforcement of Federal and State regulations. Consistently maintained 99% annual census level. Delivery of outstanding performance levels on annual Federal and State surveys. TOTAL employee turnover rate over my 11 year tenure was 10%.