Cindy Whiteley Email and Phone Number
Cindy Whiteley work email
- Valid
Cindy Whiteley personal email
Hello! I'm Cindy, a dedicated professional with a robust background in human resources and administration. Currently, I serve as a Human Resources Assistant at Amazon fulfillment center, where I've been contributing for the past 2 years and 10 months.Dedicated Human Resources professional with a strong track record at Amazon, currently serving as a Human Resources Assistant for over 2 years. Actively engages as a Subject Matter Expert, ensuring effective communication, conducting audits, and contributing to project tasks. Proven ability to respond promptly to associate inquiries, fostering a collaborative work environment. Previous experience as a Site Administrator showcased adept multitasking and organizational skills. Possesses a solid foundation in project management, team leadership, and operational excellence from a 5-year tenure as a Team Lead at Melbourne IT Group. Committed to driving positive workplace dynamics and achieving organizational goals.My passion is in being able to contribute/implement process changes that both improve the customer journey and internal staff experience in supporting our associates. I am an avid pet lover and play a variety of sports.I face every challenge with a positive attitude and a strong sense of ownership and responsibility.
Amazon
View- Website:
- amazon.com
- Employees:
- 500669
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Human Resources AssistantAmazon Apr 2021 - PresentGreater Sydney Area- Supporting, coaching and developing of employees- Recruitment- Learning and Development- ER Case management- Supporting with any Ad-Hoc projects/tasks- Assist internal customers with benefits, orientation, and other inquiries.- Conduct administration portion of new-hire orientation.- Liaison with department managers and security for administration of badging process for building access and timekeeping.- Calculate turnover metrics for salaried and hourly associates.- Complete employment and payroll verification.- Organise all HR department records, employment files and maintains operation of office equipment- Maintain several HR spreadsheets related to various HR metrics (e.g. attendance)- Completing Weekly Reports- Collaborate with Safety Team (WHS) – process work cover payments in accordance with workplace injury rehabilitation and compensation act.- All other duties and responsibilities, as assigned
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Site AdministratorAmazon Sep 2020 - Aug 2021Greater Sydney Area- Completing expense reports, maintaining schedules, planning events, and coordinating meetings or events for our Fulfilment Centre Staff- Photocopying, faxing, typing meeting notes, making travel arrangements- Maintaining confidentiality and professionalism at all times- Purchasing non-inventory items for the facility (like stationery, tea, coffee etc)- Ensuring the facilities and breakrooms are maintained to a high standard- Being able to juggle multiple conflicting priorities at any one time- Able to undertake ambiguous tasks with little direction- Organizing events
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Warehouse AssistantAdecco Apr 2020 - Sep 2020Sydney, New South Wales, Australia- Packing and unpacking of boxes being sent to and from the warehouseStoring received items throughout the facility- Picking items from the selves using an RF scanner - Organising and distributing boxes that will be sent to the customer- Cleaning and organisation of the warehouse environment- Using large printer and laminating machines -
Remedial Massage TherapistSports & Deep Tissue Massage Oct 2019 - Apr 2020 -
Contract AdministrationA.G. Coombs Aug 2017 - Sep 2019Newington, New South Wales, Australia -
Team Lead, Customer Service AdministrationMelbourne It Group Aug 2012 - Aug 2017My role was to help supervise a team of up to 8 junior through to senior customer service administrator professionals for the retail and wholesale business operations of the Melbourne IT Group as well as provide hands on support to the Administration Manager for the day to day operations of the Administration Team.I ensured staff availability during mandatory core business hours, provided an ongoing training curriculum to ensure the continued development of all staff in relation to domain name management, domain policy in line with regulatory bodies ICANN and auDA as well as all billing and account matters.This role included management of escalations, conflict resolution for both internal and external customer complaint, investigation and escalation of system errors for resolution. In addition to this, driving process improvement changes via our development team and our own internal process and procedures. Developing and maintaining all training documentation and user guides, as well as updating all domain policy training. I also managed and took on primary responsibility for customer contact for all .gov.au domain inquiries. -
Senior Administration OfficerNetregistry Jan 2011 - Jul 2012In this role I was the point of escalation for all Customer Service Administration staff as well as the escalation point for all external facing customer complaints. Managed and maintained the approval and processing of all internal credit, refund and prepaid account requests from customers. Part of this role included running training sessions with all new customer service staff in relation to Domain Management, Domain Policy and process, ICANN & auDA complaint handling, domain and service provisioning, billing and all account related matters. -
Accounts And Domains Administration OfficerNetregistry Jun 2009 - Jan 2011This role involved processing of all manual forms for registration, renewal, cancellations, account reconciliation, and account updates. Included processing of all general internal and external customer accounts, domains and billing inquiries and providing internal support for staff liaising with external customers. Took on escalations from customer service level 1 team and administration team, including reviewing and decision making on escalated matters such as billing disputes, ownership disputes and credit/refund requests. Also actively managed domain renewals, registrations, Registrant Name changes, transfers, Contact updates, DNS updates, delegations.
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Junior Administration OfficerNetregistry Jun 2008 - Jun 2009Sydney, AustraliaThis role involved processing of all customer application forms for service cancellations, account reconciliation, and account updates. Included processing of all general internal and external customer billing inquiries and providing internal support for staff liaising with external customers.
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Administration OfficerSports Medicine Australia Feb 2008 - May 2008 -
CashierOporto Jan 2007 - Nov 2007
Cindy Whiteley Skills
Cindy Whiteley Education Details
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Australian Institute Of FitnessDiploma Remedial Massage -
Time Management -
Fairfield High SchoolHigher School Certificate
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Sydney Secondary College BalmainYear 10 Certificate
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Netregistry / Melbourne It GroupAuda Domains Policy Training
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Certificate Iv Of Business Administration
Frequently Asked Questions about Cindy Whiteley
What company does Cindy Whiteley work for?
Cindy Whiteley works for Amazon
What is Cindy Whiteley's role at the current company?
Cindy Whiteley's current role is HR Assistant at Amazon.
What is Cindy Whiteley's email address?
Cindy Whiteley's email address is ci****@****.com.au
What schools did Cindy Whiteley attend?
Cindy Whiteley attended Tafe Nsw, Australian Institute Of Fitness, Aim Education & Training, Fairfield High School, Sydney Secondary College Balmain, Netregistry / Melbourne It Group, Tafe Nsw Higher Education.
What skills is Cindy Whiteley known for?
Cindy Whiteley has skills like Customer Service, Google Analytics, Google Adwords, Domain Names, E Commerce, Seo, Ppc, Web Hosting, Sem, Customer Satisfaction, Customer Experience, Policy.
Who are Cindy Whiteley's colleagues?
Cindy Whiteley's colleagues are Mir Sahil, Ben Luke Cherian, Bhartendu Vimal, Prakash Nadiger, Jemima Kadiri, Biman Malakar, David Bernard.
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Cindy Whiteley
Lpn- And Customer Service Specialist At Horizon Home Health And HospiceUnited States4hotmail.com, msn.com, msn.com, horizonhh.com3 +120836XXXXX
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