Cindy Abramson

Cindy Abramson Email and Phone Number

Executive and Operations Consultant @ LCA Consulting Services
United States
Cindy Abramson's Location
Lusby, Maryland, United States, United States
About Cindy Abramson

After decades of building and leading high-performing teams, Cindy leverages her deep operational experience to challenge and equip leaders to master the discipline of organizational health. She is passionate about working with senior executives and leadership teams in start-ups and organizations poised for hyper-growth to increase their interpersonal effectiveness and improve organizational performance. Cindy guides her clients through formal strategy and business planning processes to translate their vision and strategy into an executable business plan that includes objectives and key results. Cindy’s clients comment on her ability to quickly understand and empathize with the inherently complex challenges leaders face and to suggest creative, actionable solutions to solve problems and drive immediate results. Cindy’s style is authentic and genuine, and she is recognized for her ability to inspire transformation and team cohesion. CEO’s and leadership teams call on Cindy when they are looking to eliminate dysfunction and become a cohesive, high-performing team. This is often achieved through fractional COO or COS services. Cindy's expertise includes executive and leadership roles in operations, customer success, and service delivery spanning multiple industries including technology, professional services, financial services, and various other sectors. She has worked with non-profit, B-Corp and VC backed entities for both domestic and international emerging market operations. Cindy has fund-raising experience with both Impact and VC investors. Her previous experience includes leadership roles at start-ups acquired by Sun Microsystems, IBM and Cisco.

Cindy Abramson's Current Company Details
LCA Consulting Services

Lca Consulting Services

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Executive and Operations Consultant
United States
Employees:
1
Cindy Abramson Work Experience Details
  • Lca Consulting Services
    Executive And Operations Consultant
    Lca Consulting Services
    United States
  • Lca Consulting Services
    Executive / Operations Consultant
    Lca Consulting Services Dec 2021 - Present
    Management and operational consulting for start-ups and emerging growth organizations interested in mastering the discipline of organizational health. Focus areas include:- Strategic Planning: Defining a clear vision, strategic priorities, and an executable business plan.- Leadership and Team Building: Empowering individuals and organizations to achieve their full potential. - Fractional Chief Operating Officer and Chief of Staff: Gain access to a seasoned professional with decades of experience as an operator and trusted advisor.- Operational Excellence and Process Optimization: Achieve peak performance by refining processes and fostering a culture of excellence and continuous improvement.
  • Sama
    Vice President Global Service Operations, People And Trust
    Sama Sep 2014 - Jun 2021
    San Francisco
    - Led, managed and scaled Service Delivery Operations across Kenya, Uganda, India, Europe and the Americas. Scaled operations from 20 to 2500+ employees and grew revenue over 20x.- Launched Service Delivery Center operations from the ground up in Kenya and Uganda, including Customer Service Delivery, People Operations, IT, Business Analytics, Security and Facilities Management functions. - Developed partner program and managed Service Delivery partners in Africa, India and Haiti.- To support the evolution of our organization from a tech enabled services company to a SaaS company, I launched our Trust Division which included Customer Success, Security & Compliance and PMO. The charter of this division was to ensure that our core value pillar of trust was at the center of everything we did from product development to delivering customer projects to internal processes and systems. - In the role of leading the People function, I initiated and led the evolution of our traditional HR function into a broad scale Global People function responsible for managing the strategy and processes related to building and retaining an exceptional team of professionals as well as optimizing people-centered activities like hiring, training, professional development, and performance management. The over-arching charter of this division was to ensure that our company values were reinforced with every initiative and communication. - Executive sponsor for several of our top ten enterprise customers. - Executive team liaison with external executive consultant for strategic planning process.- Reported directly to CEO
  • Exponent Partners
    Director, Professional Services
    Exponent Partners Jul 2012 - Aug 2014
    San Francisco, Ca
    - Developed and led Professional Services team for firm that provides customized Salesforce.com (SFDC) implementation solutions and consulting services for high-performing non-profits. - Product owner responsible for go to market strategy and successful launch of first SFDC application, Exponent Case Management (ECM).
  • Self-Employed
    Operations & Services Consultant And Interim Executive
    Self-Employed Jan 1997 - Jul 2012
    San Francisco Bay Area
    Customer Highlights:- SeeBeyond (acquired by Sun Microsystems), Launched leading healthcare enterprise application integration product in two new vertical markets; insurance and financial services.- newScale (acquired by Cisco), Led professional services strategy and development of solutions suite for provider of self-service, service catalog, and lifecycle management software for enterprise IT and private / hybrid cloud computing. - Filenet (acquired by IBM), Launched Bay Area Practice Management Division for content management solution company. Individually responsible for increased revenue from $0-$2 million in first 6 months.- Terrace Software, Operationalized marketing, business development and professional services strategies for emerging growth company in the Insurance Enterprise Application market sector. Responsible for over $1M in new software/service sales in year one. - Intelli-Services, Created and operationalized business development and professional services strategies of emerging growth company in Electronic Content Management (ECM) market sector. - Zipboss, Led strategic planning for product launch for web content management solution start up. Established partnership with Epicor, International ERP software provider.- Juniper Networks, Led HRIS Implementation (PeopleSoft, HCM Analytics, Hyperion). Developed position leveling matrices and job descriptions for Professional Services.- Stupski Foundation, Led development of operational policies and regulatory compliance for non-profit leader in education research and reform.
  • Ebix (Formerly Delphi Information Systems)
    Vp, Professional Services
    Ebix (Formerly Delphi Information Systems) Jan 1995 - Dec 1997
    Walnut Creek, Ca
    Developed strategy and launched Professional Services (PS) division from ground up resulting in revenue growth from $0 to $2.2 million in year one. Responsible for providing integrated business solutions to the domestic and international insurance industry. Included account and project management, training and education, support and implementation services.

Cindy Abramson Skills

Salesforce.com Program Management Professional Services Business Analysis Cross Functional Team Leadership Strategic Planning Team Leadership Business Strategy Product Management Customer Service Account Management Team Building E Commerce Strategic Consulting Management Consulting Change Management Vendor Management Business Process Improvement Software Project Management Teamwork Organizational Leadership Change Leadership Situational Leadership Strategic Leadership Tactical Planning Tactical Development Process Consulting Software Consulting Product Marketing New Business Development Event Planning Commercial Insurance Professional Services Management Business Management Team Management Business Planning Knowledge Management Small Business Development Direct Sales Inside Sales Sales Support Contract Negotiation Customer Relations Erp Small Business Documentation Excel Word Event Management Non Profits

Cindy Abramson Education Details

Frequently Asked Questions about Cindy Abramson

What company does Cindy Abramson work for?

Cindy Abramson works for Lca Consulting Services

What is Cindy Abramson's role at the current company?

Cindy Abramson's current role is Executive and Operations Consultant.

What is Cindy Abramson's email address?

Cindy Abramson's email address is ci****@****njr.net

What is Cindy Abramson's direct phone number?

Cindy Abramson's direct phone number is +192533*****

What schools did Cindy Abramson attend?

Cindy Abramson attended The University Of Memphis.

What are some of Cindy Abramson's interests?

Cindy Abramson has interest in Social Services, Children, Education.

What skills is Cindy Abramson known for?

Cindy Abramson has skills like Salesforce.com, Program Management, Professional Services, Business Analysis, Cross Functional Team Leadership, Strategic Planning, Team Leadership, Business Strategy, Product Management, Customer Service, Account Management, Team Building.

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