Cindy A. Collier Email & Phone Number

Birmingham, Alabama, Us

- Develops and delivers speaking, training, and coaching services related to leadership development, professional growth, business agility, communications, team-building, emotional intelligence (EQ-i 2.0), EQ 360 Leadership assessment, and DISC behavior analysis.

Duluth , Georgia , Us

- Certified Leadership Coach, Trainer, and Speaker; Executive Programs, Mentorship, DISC- Executive Coach; Mentor; Mastermind Facilitator- Certified DISC Personality Assessment & Behavioral Analysis Trainer and Consultant- Serves on President's Advisory Council; John Maxwell Transformational Leadership Award (JMTLA) team; JMT Culture Awards team- Facilitated transformation leadership workshops in Costa Rica with the John Maxwell Leadership Foundation

Birmingham, Al, Us

- Led agile transformation and change management for business and technical teams, implementing agile principles to drive organizational change. - Coach, train and facilitate team collaboration, innovation, and relentless improvement following Scrum and Kanban principles and practices; provide training for process owners, Kanban masters, and teams. - Developed and implemented agile adoption strategy to advance team maturity.

Birmingham, Al, Us

- Provided governance and oversight for Compliance operations transformation initiatives; executive support and reporting. - Researched, analyzed and proposed customer data remediation plan; collaborating with customer intelligence analytics team to address bank data issues. - Developed Compliance professional development framework to promote growth and development for Compliance team members.

Birmingham, Al, Us

- Oversee traditional and agile project methodologies, training activities, and project review processes for business partners, project managers, product managers for technology and business units. - Managed governance team providing project management support to over 100 project managers, business partners and analysts; designed training program; people management responsibilities.- Led the initial implementation of agile methodology in Engineering; responsible for agile coaching and training for scrum masters, product owners, and teams; implementing agile principles and influencing mindset and culture change.

Birmingham, Al, Us

- Managed the planning and implementation of complex technology projects for corporate banking, commercial banking, and treasury management involving all levels of executive stakeholders, management, and associates.- Led high-profile, $3.6 million project to implement a host-to-host channel for treasury management clients and establish infrastructure for linking to SWIFT hub in Mexico. - Managed business requirements, design, development, testing, implementation plan, contract negotiation, vendor management, and budget management.

Charlotte, Nc, Us

- Managed FDIC data retention project; monitored transition of Colonial Bank data from mainframe and distributed systems to FDIC Data Management Services (Deloitte) following acquisition.- Member of BB&T Conversion Task Group and Conversion Leadership Team.

Addison, Tx, Us

- Administered the bank's policy infrastructure and directed corporate policy projects. Facilitated the Board of Directors approval process between the legal department, policy steering committee, and business owners (executive and senior management). - Worked with business units to evaluate, develop, approve, and disseminate new policies or amend existing policies. - Directed special projects as required by the EVP, Special Projects or the Senior EVP/Chief Operating Officer. - Member of Senior Staff, Policy Steering Committee, and Information Technology Review Board (ITRB). - Improved standards for policy documents; consistently recognized by policy steering committee and business owners for quality performance.- Developed formal communications plan and management-level communications for an extensive corporate-wide revenue enhancement and expense-reduction initiative.

Addison, Tx, Us

- Demonstrated leadership in highly complex projects; developed and successfully implemented major and moderate IT projects. Managed projects throughout the project management lifecycle following company project management methodologies. Communicated and coordinated project activities with all levels of stakeholders. Coordinated and/or conducted training efforts related to IT projects. - - Member of IT Committee for Employee Excellence and Teamwork.- Led a $13.5 million project through the planning and design phases to implement a loan origination system (LOS) to accommodate consumer, commercial, business banking, home equity, and construction lending portfolios.- Effectively managed cross-functional project teams, including a core project team and extended project team of over 60 people, consisting of executive sponsors, corporate, business, and technical resources. - Designed and implemented a business banking portfolio management database with web-based user interface which enabled users to manage portfolio more effectively and ensure compliance with federal regulators.- Managed and implemented the Regulation CC project, significantly reducing the error rate for teller holds.- Consistently received positive feedback and favorable customer satisfaction ratings from executive sponsors and stakeholders.

Addison, Tx, Us

Originated and directed the policy and procedures department, a division of corporate training and development, administered the review, analysis, development, and implementation of standard corporate-wide policy and procedures documentation in accordance with approved company policies and regulations. Supervised seven policy and procedures analysts. Handled a variety of management responsibilities including interviewing and hiring, coaching, training, employee performance reviews, disciplinary actions, conflict resolution.

Addison, Tx, Us

Guided business units in assessing automation needs and in providing automation support for systems applications. Project leader on development and implementation of projects. Developed, configured, and implemented Recovery Management System (RMS). Designed integrations between RMS system and bank mainframe applications, including general ledger, deposit, and loan systems.

Addison, Tx, Us

Wrote and revised standard technical and application documentation using various word processing and desktop publishing software.

- Planned, organized and performed statewide AGSLP activities that enhanced marketing and promotion of the Alabama Guaranteed Student Loan Program. - Interpreted enabling legislation, regulations, and operating policy and procedures. - Performed on-site technical assistance; recommended improvements to lender's internal policies and procedures. - Planned, developed, coordinated, and directed AGSLP training activities. Conducted training workshops and seminars for lenders and school financial aid personnel. - Wrote, edited, and published newsletters, created, designed, and published informative booklets and brochures. - Answered calls and correspondence from lenders, schools, students, parents, and general public regarding the AGSLP.