Cindy Beals Email and Phone Number
Cindy Beals personal email
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Cindy Beals phone numbers
SELECTED ACCOMPLISHMENTSRESOLUTION FOCUSEDCollaborated with business unit representatives to investigate and accurately review issues so that they were resolved on time and communicated appropriately.STRONG COMMUNICATION SKILLSBuilt rapid rapport and trust with internal and external customers through active listening, empathy and compassion, quickly resolving member concerns.RELATIONSHIP BUILDINGCultivated excellent long-term relationships with internal and external customers, maintaining excellent communication that resulted in increased productivity. ORGANIZEDPartnered with business leaders to resolve member concerns. CONFIDENTIALIn-depth HIPAA knowledge and able to handle sensitive health information.Strength FindersStrategic | Developer | Learner | Responsibility | Maximizer
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Broker Analyst RepresentativeUnitedhealthcareSaint Paul, Mn, Us
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Broker Analyst RepresentativeUnitedhealthcare Apr 2016 - PresentMinnetonka, Minnesota, United States -
Insurance Representative | Analyst, Coordinator, Claims Intake | Available For Healthcare PositionsBroker Analyst Sep 2015 - PresentGreater Minneapolis-St. Paul AreaI support a company's goals to improve a customer's experience and be innovative.
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Operations Compliance Analyst | Leadership Support, Editing, Investigated Complaints, ResolutionLtcg Inc. May 2012 - Sep 2015Eden Prairie MnSupported business leaders by critiquing their written responses to written complaints while protecting a customer’s personal health information.Accessed multiple systems to provide on-going support to business leaders by critiquing drafts to improve the readability, spelling, grammar and accuracy and to increase customer satisfaction.
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Professional Senior Claims Intake Specialist | Customer Service RepresentativeLtcg Inc. May 2006 - Apr 2013Eden Prairie Mn | Woodbury MnSubject matter expert of over 20 insurance programs on a team of representatives assisting customers to initiate new claims and manage on-going claims.Maintained a greater than 98% performance quality average on all customer phone calls so customers received accurate information, which reduced repeat calls.Specialized in solving escalated customer issues regarding explanation of benefits reimbursements and educate customers on the benefit process to ensure payments may be issued timely.
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Senior Claims Intake Specialist | Claims IntakeLtcg Inc. May 2006 - Oct 2009Eden Prairie MnResponsible to assist customers to initiate and manage claims on a team of six intake representatives.Expressed genuine empathy and compassion when initiating new claims or changing service providers and expanded the customer’s understanding of their available benefits, which reduced claim delays. -
Early Childhood TeacherSt. Andrew Early Childhood Sep 1998 - May 2006Eden Prairie MnCo-teacher for 19 preschool students with a focus on kindergarten preparedness.Established a positive, learning atmosphere for preschoolers and their families which valued the individual student to encourage their interests and increase their talents.Designed engaging and educational curriculum in preparation for kindergarten and fostered an enjoyment of becoming a lifelong learner.Provided support and partnered with community resources for special needs students to ensure that every student reached their fullest potential.Taught problem solving skills to foster student directed resolution skills to improve social skills and a student’s ability to start and retain relationships.
Cindy Beals Skills
Cindy Beals Education Details
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Elementary Education And Teaching
Frequently Asked Questions about Cindy Beals
What company does Cindy Beals work for?
Cindy Beals works for Unitedhealthcare
What is Cindy Beals's role at the current company?
Cindy Beals's current role is Broker Analyst Representative.
What is Cindy Beals's email address?
Cindy Beals's email address is ci****@****ail.com
What is Cindy Beals's direct phone number?
Cindy Beals's direct phone number is +176335*****
What schools did Cindy Beals attend?
Cindy Beals attended St. Cloud State University.
What are some of Cindy Beals's interests?
Cindy Beals has interest in Children, Encouragement, Maximize Tools To Improve What Is Good, Lifelong Learner, Art, Training, Reading, Analysis.
What skills is Cindy Beals known for?
Cindy Beals has skills like Communication, Internal Investigations, Relationship Building, Process Improvement, Problem Solving, Innovation Development, Leadership, Training, Administrative Assistance, Performance Appraisal, Document Review, Compassion.
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