KEY CONTRIBUTIONS AND ACCOMPLISHMENTS:- Worked with IT to automate month-end reporting to ensure on-time and accurate delivery and provide future growth.- Worked with IT to develop file naming conventions that are now being used company-wide.- Implemented two new client plans for 1/1/2019.- Working to implement four new client plans for 1/1/2020.Participant on multi-disciplined teams to support Medicare Advantage plan stand-ups for new clients. Includes working with client and internal teams to ensure that all finance-related processes are developed, tested and implemented accurately and on-time.Responsible for finance-related support of five health plan clients. Includes production of month-end reporting and preparation of monthly Premium Billing and Center For Medicare Services reconciliations.Primary contact for all client-related finance questions and problems.Collaborate with existing clients to respond to changing business conditions.

KEY CONTRIBUTIONS & ACHIEVEMENTS:Developed and implemented multiple processes to manage support of multiple applications. . Experience with Business Warehouse (BW), Business Warehouse Accelerator (BWA), and BusinessObjects (BOBJ)• Improved responsiveness to business user needs 75% by designing all Level 2 – 4 support processes presently being used for SAP BW, BOBJ, BusinessObjects Data Services (BODS) and Informatica/Teradata.• Enhanced system security and met Safe Harbor audit requirements by designing and implementing process for weekly review of all termination and transfers of employees and contractors. Removed all terminated employees from the systems within 72 hours and verified the continued access of job transfers with the new manager.

DESIGNATIONS:► Business Analyst III - 2007-2008► Business Analyst II - 2005-2007Executed Production Support and Analyst functions, including requirements gathering, preparation of functional specifications, coordination of testing, and training of users.•BUSINESS ANALYST III• Continued scope of Business Analyst II position with additional responsibilities.• Participated on multi-disciplined teams to consolidate company codes and accounting data from various divisions of the company into the main company code for Sara Lee. This streamlined the accounting processes and decreased the time needed to prepare the BUSINESS ANALYST II• Managed production support for various SAP finance-related modules including configuration requested by Shared Services accounting organization. • Ensured adherence to SDLC standards by preparing functional specifications, coordinating testing, training and implementation for enhancements and new development. Increased quality of document repository by ensuring all documentation produced by off-shore resources met PMO and methodology standards.