Cindy Watson Email & Phone Number

Business Sales & Operations Analysis, highly effective business models that support real-time performance, environmental shifts, and long term forecasts. Expert multi-variable risk & impact assessment to deliver executable scenarios for business to achieve targets. Design and implement performance metrics and dashboard reports align with business and individual objectives. Success supporting customer acquisition, growth & retention across product lifecycle.

Fairfax, Va

TEOCO is the leading provider of Engineering, Assurance and Analytics solutions to communication service providers (CSPs) worldwide. Since 1995, TEOCO has helped over 300 of the largest service providers around the world to manage and evolve their businesses efficiently and profitably, while enhancing the customer experience.

Cartesian (formerly TMNG Global) is a leading provider of professional services with expertise in the communication industry. Developed new revenue for Cable & Wireless Practice. Designed methodology for Insights Program (Customer Experience).

Reston, Va

Trusted manager with broad experience across business lines and departments to execute complex, strategic initiatives.Roles Included: Acting Director Customer Experience, Sales Support based in London UK, Group Manager Integration, & Sr. Manager Business DevelopmentPlanning & Analysis skills in each role drove success. Defined Customer Experience strategy to improve customer satisfaction, reduce churn and improve operating profit. Manage team of project managers to execute & measure results of strategic initiatives. Team leader responsible for execution of a $1.3B synergy target post Nextel merger. M&A business line divestitures, lead complex, multi-party, equity based negotiations resulting in over $365M in cash and cash savings for Sprint. Global Sales Support in develop of account strategy including contract negotiation and financial engineering of bids.Managed direct employees and large cross-functional project teams.

Responsible for US business and financial planning including operational analysis, product pricing and performance reporting. Analyzed marketing and sales data for integrity and trends. Set internal controls, processes, and governance structure. This position reported directly to the COO

Boston, Ma

* Built and maintained Revenue (Premium) model for auto and home business lines.* Developed risk analysis models for ice damn damage, age impact on driving, and hurricane damage projections.* Recommendations on changes to reserves to mitigate claim payout risks* Migrated business models from Lotus 123 to Microsoft Excel * Self taught SQL to mine data for analytics

Ma, Economics

Ba, Economics