Senior Ux Researcher | Creative Director | Ceo
CurrentAs an Accredited UX Professional and agency founder, I lead UX research and design projects, specializing in B2B SaaS, health tech, and arts organizations. My work merges human-centered design with AI tools to deliver scalable, impactful solutions.Key Highlights- UX Leadership: Spearheaded end-to-end UX strategies for clients, leveraging insights from user research to inform design systems, improve usability, and enhance customer retention.- AI Expertise: Integrated AI-driven workflows and tools into research and design processes, accelerating insights and delivering actionable recommendations.- Organizational Growth: Scaled Standard Beagle from a two-person operation to an award-winning UX research and design agency recognized for its focus on accessibility and user-centric product innovation.Impact- Increased accountability with EOS practices.- Improved sales and client outcomes through targeted marketing and positioning the agency as a leader in UX for healthcare and SaaS.- Enhanced recruitment and retention by fostering a strong, collaborative company culture.- Repositioned the agency to focus on product design, research, and strategy, resulting in expanded partnerships and industry recognition.Portfolio Highlights- AI Medical Platform: Improved navigation efficiency and user satisfaction for clinical trial management platform using AI-enhanced research synthesis.- Healthcare Kiosk: Simplified patient workflows for healthcare program, reducing manual processes by 30%.- B2B Music Platform: Modernized the UX for music search portal, increasing search usability and customer retention.- SaaS Research: Developed customer journey maps to optimize data consumption workflows in pharmaceutical enterprises.Awards and Recognition- 2024: Top Product Design & User Experience Company- 2023: Top Product Design & User Experience Company- 2022: UX Design Awards NomineeFor additional projects and case studies, visit cindybrummer.com or standardbeagle.com.