Cindy Chao Email & Phone Number

Mississauga, On, Ca

Ottawa, On, Ca

The Royal Canadian Mint is a Crown corporation responsible for the minting and distribution of Canada's circulation coins. It is recognized as one of the largest and most versatile mints in the world, offering a wide range of specialized, high quality coinage products and related services on an international scale.Member of:- Human Resources and Workplace Health and Safety Committee- Governance and Nominating Committee

Oo

Lead the implementation of Sun Life's sustainability, social impact and Indigenous reconciliation strategy within Sun Life Canada's business.

Toronto, Ontario, Ca

Lead RBC Future Launch and strengthen RBC’s position across intersecting enterprise ESG priorities. This includes:- Developing and overseeing implementation of the Future Launch (youth) strategy to drive towards targeted outcomes and impacts, including leading vertical and horizontal cross-enterprise coordination, change management, community investment stewardship ($50MM per year), vendor management, partnership stewardship, employee engagement, thought leadership- Leading a high-performing team to work with the youth-serving sector to deliver on RBC’s commitment - Evolving impact measurement practices to track and deliver value across Business, Brand, Economic, Employee, and Environmental/Social Impact verticals- Leading a ‘More than Money’ approach to bring relevant enterprise resources, capabilities and people, to support youth and the future of work, specifically at the intersection of skills, networks, work experience, mental health, climate change, and diversity, equity and inclusion

Toronto, Ontario, Ca

Provide critical leadership support in the execution of RBC’s Social Impact and Innovation mandate through strategic enablement and oversight in the delivery of RBC’s community investment programs: specifically RBC Future Lunch, RBC Emerging Artists and RBC Tech for Nature. Support an innovation mandate, and maximize efficiencies across these portfolios while monitoring the execution of program plans, issue tracking and mapping priorities to ensure alignment to prioritized initiatives. Support cross-enterprise initiatives to strengthen the value proposition of RBC Corporate Citizenship in bringing our business and our purpose to life in our communities, delivering social, brand, and employee impact.Over the course of 6 months, Cindy led the refresh of the diversity, equity and inclusion strategic approach for RBC Foundation. In addition, she provided oversight and coordination of all of RBC’s Social Impact and Innovation portfolios to ensure alignment and execution of portfolio objectives.

Toronto, Ontario, Ca

RBC Future Launch is focused on driving real change and preparing today’s young people for the future world of work, helping them access the skills, job experience, networks and mental wellbeing supports and services that will enable their success. More than a single donation or a time-limited marketing campaign, we’re bringing together all of our relevant resources, capabilities, people and dedicating an unprecedented $500 million over 10 years. As part of the Future Launch leadership team, Cindy led the vision and strategy for the Practical Work Experience and Youth Mental Well-Being pillars of the bank’s largest-ever commitment to a social issue. She quickly became a respected colleague within both sectors. Over 2 million youth benefitted from practical work experiences and access to mental well-being supports and services.

Toronto, Ontario, Ca

Served as a Director of the Board (Board Chair 2015-2020), providing strategic direction and governance leadership through this volunteer governance board. Committee activities have included, leading executive director recruitment efforts, strategic plans, rebranding, policy reviews, AGM planning, fiduciary duties, management/employee performance reviews, among other activities. EcoSpark's mission is to "work with communities and with schools, providing them with the knowledge and tools to monitor their environment and take action for positive environmental change".

Worldwide, Oo

Providing strategic advice to clients across a variety of sectors, including multi-lateral organizations, NGOs, consumer business, mining, oil and gas, real estate, financial services, and manufacturing. Key types of projects completed include:- Sustainability and climate change strategies- Market solution design and implementation to address environmental and social challenges (e.g. biodiversity offset programs, sustainability-related certification programs, circular economy projects, etc.)- Shared value creation (e.g. ex-ante program total social/environmental/economic impact assessment, including business case analysis, program design, etc.)- Business model innovation (e.g. inclusive business development, social enterprise development, etc.)- Program evaluation in line with OECD DAC Criteria- Integration of sustainability risk into enterprise risk frameworks and valuation of sustainability risks- Environmental, social and governance disclosure (e.g. GRI, AA1000, materiality, SASB)- Community relations management and stakeholder engagement- Enterprise and operational risk management- Internal audit (e.g. fire safety, EPA emissions compliance, EHS management, quality, food safety)- Environment, health and safety management systems- Environmental liability management

Worldwide, Oo

Masdar City, Ae

Provided sustainability management advisory services to both public and private clients in the financial services, transport, oil and gas, non-profit, health care and tourism sectors. Key types of projects included:- Sustainability and community investment strategy and implementation- Sustainability report creation per Global Reporting Initiative (GRI) G3 and G3.1 guidelines, AA1000, etc.- Benchmarking of leading practices in sustainability- Greenhouse gas (GHG) emissions calculations- Management of 10 person team to conduct sustainability performance benchmarking across the Middle East including Jordan, Qatar, UAE, Oman, Egypt, and Saudi Arabia

Toronto, Ontario, Ca

- Supported design and delivery of a waste management performance benchmarking study of hospitals in Ontario- Created MOE-approved, customized alternative waste data reporting template for hospitals, supporting O.Reg. 102/94 and 103/94 compliance- Supported development and implementation of a province-wide funding program in partnership with the Ontario Ministry of Finance- Advised HealthAchieve trade show committee on “green” initiatives such as educational sessions, developing “green” vendor criteria and assessing “green” vendor applications

Montreal, Quebec, Ca

Coached executive members from 7 local chapters in Ontario on growth of sales activities and member recruitment, including via facilitation at training events and conferences. Previous to this role, I managed the student exchange program at the University of Toronto local chapter, where I enabled international exchanges for 15 students (who worked in countries such as Czech Republic, Ghana, Japan, Taiwan, Sweden, and Colombia).

Toronto, Ontario, Ca

Led tutorials for students in two first year environmental science courses covering topics such as human health and the environment, energy balance, agriculture, and biodiversity conservation.

M.Env.Sc., Environmental Science

B.Sc., Environment And Health; Spanish