Provided Administrative Support for planning and execution for the Business and Consumer Payments Council Meetings (BACPAC) held in three locations in the spring and fall of each year.• Created work flow plan for merchant council meetings held twice each year in Richmond, Charlotte and Baltimore. • Set deadlines for completion of tasks leading up to the meetings to ensure merchant correspondence was generated and sent in a timely manner, target numbers for attendance were met, and meeting materials completed.• Conducted weekly planning meetings, assigned tasks and distributed materials to team members following each meeting. • Updated merchant contact lists in web based database which in turn was used to generate invitations, capture responses and direct feedback surveys to the council members. • Coordinated logistics for meetings in each location including working with event staff to reserve meeting space, ensure proper room set up, audio visual needs, and food and beverage service were confirmed and carried out smoothly.• Worked with print partner to create meeting packet to include copies of the agenda, PowerPoint presentations given and any take home learning materials provided by our speakers.• Assisted with follow up metrics to ensure meeting feedback is captured and recorded to generate topics for the fall meeting series.

• Provided assistance to the Assistant Vice President (AVP) of Public Affairs and Store Marketing and 10 other team members including drafting correspondence• Proofed and posted press releases to website CarMax Pressroom as well as gathering and formatting media clips for internal audience and submitted to the Board of Directors • Facilitated payment of invoices and tracked them in a budget spreadsheet and reconciled accounting statement from expense payable department each month• Assisted CarMax Foundation Manager with preparation of materials for quarterly Foundation Board Meetings and supported Internal Communication Manager by archiving communications in database• Increased efficiency and productivity by development of a mail sorting system for the AVP which freed her to do other tasks and revamping the entire filing system for easier file location

• Provided design of weekly marketing circular and managed support materials for the retail stores, entering advertising plans into specialized databases• Coordinated with buyers for accuracy of information and laid out weekly circular in Adobe Indesign template on a Mac platform• Generated signage in support of circular and communicated with external printers to coordinate printing of circulars and signs• Instrumental in the increase of productivity through development of a sign package for all stores which saved about 3 to 4 hours of work time each week• Improved the sale ad production process and time required through location of ad slicks which provided ad-ready photos of sale items in addition to reducing the number of proofs needed per ad to 2

• Provided support for Director of Marketing and Vice President of Solution Shopping including responding to general marketing inquiries and customer concerns• Facilitated payments through accounts payable department and tracked invoices for the marketing department• Made business travel arrangements for individuals and groups, worked with outside media partners and created PowerPoint presentations