Cindy Ciccozzi, Prc Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pa, Us

Providing consulting services to the HR department on a project-based, as-needed basis. Key responsibilities include:* Representing the company at college career recruiting events, promoting SMSI as an employer of choice, engaging with students, and providing initial screening feedback.* Managing talent acquisition activities such as writing job descriptions, sourcing candidates, and coordinating interviews.* Assisting with additional HR-related projects including employer branding, diversity and inclusion programs, employee engagement initiatives, and policy development.

Pittsburgh, Pa, Us

* Manage complex HR projects, in addition to assisting with the direct HR tasks and employee relations issues, escalating more complex issues to HR senior management. * Partner directly with business leaders and Human Resources as a strategic partner providing strong leadership to the organization.* Analyze data that may include turnover reporting, headcount summaries, exit interview data, internal/external market data and makes recommendations to management based upon analysis.

Pittsburgh, Pa, Us

* Perform full lifecycle recruiting for hard to fill, niche positions, including sourcing, screening, candidate identification, selection, negotiating, hiring, and onboarding for current and future talent.* Establish metrics, scorecards and reporting to effectively measure and improve performance.* Partner with the marketing team on creative recruitment marketing strategies and the re-engineering of the career site and supporting social media to improve our employer brand and reach.

Pittsburgh, Pa, Us

* Managed the full lifecycle recruiting efforts utilizing an applicant tracking system (ATS) to maintain accurate recruitment and applicant files and proper disposition of candidates and manage vacancies.* Enhanced the candidate experience including positioning the opportunity & company, administer technical exercises, phone screens, coordinate interview schedules, administer pre-employment assessments, summarize feedback, make hiring recommendations, and manages the offer process.* Partnered with Directors, created relocation estimates for candidate offers, completed purchase order requests for vendor services, assisted in executing pre-boarding for candidates and confirmed day one activities.* Assisted with components of process compliance including GDPR, I-9 documentation collection and administration, procedure manual updates and posting requirements.

Crafting Resumes that Open Doors: * Resume Writing and Interview Preparation – Offering support with creating professional resumes, cover letters, and practicing interview techniques.* Career Counseling – Guidance in exploring career options, identifying interests and skills, and setting professional goals.* Job Placement Assistance – Helping individuals find job opportunities, prepare for interviews, and connect with potential employers.* Skills Training and Development – Providing opportunities for learning new skills, enhancing existing ones, and obtaining certifications necessary for specific careers.* Job Retention Support – Assisting individuals in maintaining employment through workplace training, mentorship, and conflict resolution strategies.* Networking Opportunities – Facilitating connections with industry professionals and peer support groups.* Independently manages all aspects of running a small business; partners with individuals ranging from entry-level to C-Level Executives; supporting advancement through career support. * Craft custom resumes, cover letters and professional profiles that get results; provide advice and advice of openings that best match the candidates with the right company for long-term employment.* Provide career coaching for interview techniques, career planning and transition goals.

* Coordinated and scheduled onsite, phone, and video interviews for job applicants and hiring managers.* Arranged travel for job applicants and track and submitted expense reports for approval/authorization.* Facilitated pre-employment reference checks and background checks, guided the candidate through the pre-hire process to ensure timely completion for onboarding.* Created offer letters and submitted for approvals with revisions when needed.

Pittsburgh, Pa, Us

* Delivered a world-class hiring experience to help clients meet their hiring demand through the coordination and scheduling of onsite, phone, and video interviews for applicants and hiring managers.* Overcame difficult challenges to ensure top talent was scheduled quickly and seamlessly and recorded all data accurately in the ATS (Taleo, Hire Right, LEVER, Accurate Background, SkillSurvey, etc.).* Continuously improved and built accountability into the recruiting process, best served hiring managers, and forged strong relations with candidates to ensure they had a positive experience.

Pittsburgh, Pennsylvania, Us

* Researched financial reports; relieved $420K+ of trust liability in under one year to ensure proper funding to meet audit requirements through a detailed investigation of contracts, client files and property records.* Grew the sales team through professional representation at career fairs; recruiting and onboarding new talent.

Pittsburgh, Pennsylvania, Us

* Identified and captured new business and closed several large deal contracts to win business which increased growth and occupancy across real estate and exceeded annual assigned revenues.* Utilized long term relationships to achieve favorable deal terms for clients in a “tight” real estate market.* Set appointments, prepared property, financial and comparative market information, prepared and submitted proposals, completed lease execution through negotiation securing signed agreements with payment.

Luxembourg City, Lu

* Penetrated assigned accounts; uncovering and qualifying potential business, growing revenues by 37% through partnerships with senior management, RE transaction teams, purchasing, HR and business units.* Drove account performance and client retention through extensive documented Blue Sheeting and focused customer presentations at an Enterprise Level.* Evaluated the real estate portfolios of top Fortune 500 companies, partnering and developing specific recommendations that delivered effective solutions that significantly reduced costs and boosted ROI.

Luxembourg City, Lu

* 3-Time Recipient- Circle of Excellence Award; exceeded targets through total account management and strategic selling; increased revenues by identifying and developing opportunities exporting business internationally.* Exceeded sales quotas by identifying and securing new Key Accounts utilizing the Regus portfolio of products through recognition of clients’ needs; building trust, increasing retention and market share. * Achieved KPI’s by driving high conversion through the sales process; positively impacted the bottom line.

Luxembourg City, Lu

* Daily management for sales and account management for Fortune 500 companies requiring executive suites, business centers, conference and training facilities, videoconferencing and travel management support.* Exceeded profitability 56% by driving sales and operations; generated new business and increased client retention by building strong channel relationships with local companies, brokers and neighboring businesses.* Achieved targets through P&L management, up-selling and delivering a 90%+ client satisfaction rating.

* Partnered with Managers building on strengths and coached them to develop skills to exceed sales quotas; built profitability through development of the PA team, achieving increased revenues.* Expanded the Regional Salesforce by 50% the first year; exceeded quota across 5 locations; grew self-generated leads; provided mentoring and development to raise the level of sales acumen.* Implemented and delivered training courses for new recruits – speeding profitability and increasing retention.

Houston, Tx, Us

* Responsible for multiple locations, management teams and all aspects of organizational development and direction, including long-range planning, and strategy. Selected Achievements:* Increased revenue in 6 months by $382,000, collected $152,000 lost revenues and reduced operating expense by 12% in the first year .

Columbus, Ohio, Us

* Exceeded driving total store results in Sales, Shrink, Turnover, and Payroll Management through effective recruiting, staffing, training, coaching and development of the entire store team; opened new locations for the company and recruited and trained up to 30 people for store openings.

Human Resources Undergraduate Certificate, Human Resource Management

Associate Of Science - As, Business Administration And Management, General

Business Administration, Management And Operations

Emergency Medical Technician, Emergency Medical Technology/Technician (Emt Paramedic)